ServiceNow GRC Developer- AM/Manager

2 weeks ago

Bengaluru Mumbai Pune, India KPMG Assurance and Consulting Services LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position Overview:

We are seeking an experienced ServiceNow GRC Developer with minimum 4-6 years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of GRC modules and related solutions.

Key Responsibilities:

  • GRC Development & Configuration:
  • Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
  • Configure and customize workflows, dashboards, and reports to meet organizational requirements.
  • ServiceNow Workspace Development:
  • Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.
  • Configuring the existing Workspaces while adding/removing widgets etc.
  • Portal Design & Development:
  • Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.
  • Catalog form creation and integrating those with other ServiceNow modules is key.
  • Integration:
  • Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers.
  • Troubleshoot and resolve integration issues effectively.
  • Scripting & Customization:
  • Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts.
  • Optimize scripts to ensure system performance and scalability.
  • Process Optimization:
  • Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.
  • System Administration & Support:
  • Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations.
  • Provide technical support and training to end-users and stakeholders.

Required Skills & Experience:

  • Proven experience in ServiceNow GRC module implementation and development.
  • Hands-on experience with ServiceNow Workspace design and development.
  • Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
  • Experience in developing and customizing ServiceNow Portals, widgets, and UI pages.
  • Strong understanding of integration methods (REST/SOAP APIs) and troubleshooting integration issues.
  • Familiarity with ServiceNow platform administration and performance optimization techniques.
  • Ability to translate business requirements into technical solutions.
  • Excellent communication and problem-solving skills.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist Risk and Compliance
  • ServiceNow Certified Implementation Specialist – TPRM
  • ServiceNow Certified Implementation Specialist – BCM
  • ServiceNow System Admin (CSA)
  • ServiceNow Certified Application Developer or other relevant certifications.
  • Experience with Agile development methodologies.
  • Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM).

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