Sales Executive in Puthur

2 weeks ago

Kottarakara, India Jio Full time ₹ 1,92,000 - ₹ 3,84,000 per year

We are seeking a proactive and customer-focused Jio Point Assistant Manager (JPAM) to support the operations of a Jio Point center. You will be responsible for managing day-to-day activities, ensuring customer satisfaction, supervising team members, driving sales, and maintaining inventory. This role is ideal for candidates who are self-driven, performance-oriented, and passionate about delivering excellent customer service in the telecom retail environment.

Key Responsibilities:

  • Support the Jio Point Manager in daily operations of the store.
  • Ensure customer onboarding, engagement, and service delivery meet quality standards.
  • Drive sales targets through promotions, up-selling, and cross-selling of Jio products and services.
  • Manage inventory and stock levels, coordinating with logistics and supply teams.
  • Handle cash and billing operations accurately and securely.
  • Provide guidance and motivation to Digital Sales Associates (DSAs) and resolve operational issues.
  • Collect and analyze customer feedback and resolve grievances to enhance customer experience.
  • Ensure compliance with Jio's operational policies and safety guidelines.
  • Coordinate with local authorities and third-party vendors as required.

Requirements:

  • Education: Graduate in any discipline (preferred: Commerce, Business, or related field).
  • Experience: 1–2 years in retail, telecom, FMCG, or sales preferred.
  • Strong interpersonal and communication skills.
  • Familiarity with basic digital tools and mobile applications.
  • Ability to lead small teams and handle multi-tasking roles.
  • Customer-first attitude with a passion for fieldwork.

Benefits:

  • Attractive salary and incentive package.
  • Opportunities for career growth within Reliance Jio.
  • Mobile and internet allowance.
  • Training and development programs.

Job Type: Full-time

Pay: ₹16,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

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