ITIL Certified IT Service Management Specialist For Bangalore Pune

6 days ago

Bengaluru Pune, India White Horse Manpower Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

ITIL v3/v4 Foundation Certification (Intermediate or Expert preferred).

Strong knowledge of ITIL processes:

Incident Management

Problem Management

Change Management

Service Request Management

Configuration Management

Required Candidate profile

Exp with ServiceNow / Remedy / Jira Service Desk or equivalent ITSM tools.

Good understanding of SLA / OLA mgt reporting.

Strong skills in process documentation, governance, and compliance

Perks and benefits

Perks and Benefits

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