Urgent Opening For Back Office Executive

1 week ago


Pune, Maharashtra, India Kaapro Management Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:
Key Responsibilities:
  • Review and process incoming medical/health insurance claim investigation requests.

  • Understand prescriptions, medical bills, diagnosis reports, and hospital records.

  • Coordinate with field investigators for case updates, doctor verifications, and report follow-ups.

  • Analyze investigation inputs and draft structured final reports for clients.

  • Ensure accuracy in medical terminology and pharma-related data entry.

  • Maintain updated records of claim files, both digital and physical.

  • Communicate with clients (insurance companies) for additional documentation or clarifications.

  • Ensure timely delivery of investigation reports within deadlines.

  • Maintain strict confidentiality and data security protocols.

  • Prepare regular MIS reports for internal tracking and client review.

Required Skills & Qualifications:
  • Educational Qualification:

    • D. Pharma / B. Pharma / M. Pharma (mandatory)

  • Experience:

    • 1–3 years in back office operations in a TPA, insurance, pharma company, or hospital preferred.

  • Excellent knowledge of medical terminology and healthcare claim processes.

  • Proficient in MS Office tools (Excel, Word, Outlook).

  • Strong typing skills and attention to detail.

  • Good communication (written & verbal) and coordination skills.

  • High level of integrity and discretion in handling confidential data.

Preferred:
  • Exposure to TPA claim processing, hospital billing, or insurance documentation is a plus.

  • Experience working with CRM or claim management tools.




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