
Salesforce Trainer
2 weeks ago
Role & responsibilities
- Design and deliver end-to-end Salesforce training programs covering Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
- Conduct hands-on workshops on Lightning Web Components (LWC), Aura Components, and Visualforce development.
- Train participants on Apex programming, including triggers, classes, batch jobs, schedulers, and integration techniques (REST/SOAP APIs).
- Provide guidance on Salesforce administration, including user management, security model, profiles, roles, sharing rules, and workflows.
- Teach data migration techniques using Data Loader, SOQL, SOSL, and external integration tools.
- Demonstrate best practices in Salesforce customizationcustom objects, fields, page layouts, record types, validation rules, and approval processes.
- Cover Salesforce DevOps processes using Azure DevOps, Copado, ANT Migration Tool, and SFDX.
- Mentor on CPQ configuration including products, bundles, price lists, and O2C processes.
- Provide training on integration of Salesforce with external systems, including FHIR, HL7, and DocuSign.
- Explain testing strategies in Salesforceunit testing with Apex test classes, code coverage, and debugging using Salesforce Inspector.
- Share industry best practices for performance optimization and governor limit management.
- Develop and maintain training materials, exercises, and real-world project scenarios.
- Conduct assessment sessions to track learner progress and provide feedback for improvement.
- Stay up-to-date with Salesforce releases and incorporate new features into the training curriculum.
Preferred candidate profile
- Hands-on experience in Salesforce Development & Administration.
- Strong expertise in Lightning Web Components (LWC), Aura Components, Visualforce, and Apex programming.
- Experience with Sales, Service, Experience, and Health Clouds.
- Skilled in REST/SOAP API integrations, data migration, and CPQ configuration.
- Familiarity with Salesforce DevOps tools (Azure DevOps, Copado, ANT, SFDX).
- Prior experience delivering technical training or mentoring.
- Excellent communication and presentation skills.
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