Quality Engineer

Quality Engineer

Ford Credit's Tech Team in India is actively seeking a highly experienced and strategic Full Stack Automation Engineer with a proven background automating tests for industrial core banking platforms. In this tech role, you will be responsible for establishing, leading, and managing the test automation strategy, standards, and practices specifically for our core banking and integrated financial product systems.

You will drive the design, development, and scaling of robust, full-stack automation frameworks, providing comprehensive test coverage for user interfaces, APIs, microservices, and critical integration layers interacting with enterprise core banking systems (such as those provided by Fiserv, FIS, Finacle, or similar). Your expertise will be crucial in ensuring the highest levels of quality, performance, security, and financial data accuracy through efficient and effective automated testing solutions.

This position requires you to be a subject matter expert in full-stack test automation, with a demonstrated ability to build and scale test automation frameworks in complex, regulated environments. You will lead by example, mentor teams, and drive the necessary cultural change to embed advanced automation practices across the organization, ensuring the delivery of reliable and compliant financial software.

Core Banking Automation Strategy & Standards:

• Establish, lead, and continuously refine the test automation strategy specifically for Ford Credit's core banking applications and integrated financial products, ensuring rigorous quality standards aligned with business goals, regulatory requirements, and audit needs.
• Define and implement comprehensive test automation standards, best practices, and guidelines tailored for testing complex, high-transaction financial systems.

Full Stack Automation Development:

• Design, develop, and maintain scalable, robust automated test suites covering the full application stack – including UI (Web and Desktop applications), APIs, and Microservices – with a critical focus on components that interact directly with or extend the core banking platform.
• Develop and expand advanced test automation frameworks, modernizing them to align with DevOps principles and cloud-native architectures.

CI/CD Integration & Quality Gates:

• Enhance existing automation frameworks and develop new solutions to integrate seamlessly with CI/CD pipelines, ensuring continuous testing of core banking-related code changes.
• Design and implement automated quality gates and checkpoints within the CI/CD pipeline to prevent regressions and ensure the integrity of builds impacting core banking functionalities.
• Develop DevOps solutions for automating testing tasks, reporting, and automatically breaking builds upon critical test failures or quality degradation.

Comprehensive Testing & Validation:

• Build and execute a comprehensive automated testing strategy covering unit, integration, regression, performance, and end-to-end testing, with a strong emphasis on validating core banking workflows, transaction processing, and financial data accuracy.
• Conduct meticulous software testing, verification, and validation of changes, especially focusing on preventing defects and incidents that could impact core banking operations or financial data integrity in production.

Data Integrity & Test Data Management:

• Focus on automating tests that rigorously validate the accuracy, consistency, and integrity of financial data throughout its lifecycle within and across systems interacting with the core banking platform.
• Ensure the existence and availability of adequate, comprehensive, and appropriately obfuscated/anonymized test data that accurately reflects complex core banking scenarios and complies with data privacy standards and regulations.

System Integration Testing:

• Develop and execute automated tests specifically for integration points between the core banking system and various upstream and downstream applications (e.g., payment gateways, general ledger systems, online/mobile banking platforms), validating data flow and system interactions.

Compliance, Security, and Documentation:

• Create and maintain detailed testing evidence, test reports, and documentation for all automated tests, ensuring full compliance with internal policies, external regulations, and audit requirements specific to the financial industry.
• Incorporate security testing practices (e.g., API security testing) into automation where relevant, focusing on the secure handling of financial data.
• Identify and promote the adoption of best practices in code health, testability, observability, and maintainability within the automation code base and the applications being tested, contributing to the overall reliability and auditability of financial systems.

Performance & Efficiency:

• Contribute to identifying and automating performance and load tests for critical core banking transactions and integration points to ensure scalability and responsiveness under peak financial loads.
• Continuously improve test strategies, test cases, and automation scripts to ensure optimal test coverage and efficient quality engineering practices for the core banking domain.

Collaboration & Business Alignment:

• Collaborate closely with Product Owners, Business Analysts, Software Engineers, and Core Banking domain experts to understand complex financial requirements, define precise testing criteria, and prioritize automation efforts.
• Support development teams in troubleshooting and resolving technical issues, particularly those related to core banking integrations, data discrepancies, and test environment challenges.
• Leverage test automation insights to improve the reliability of core banking operations, contributing directly to positive business outcomes and streamlined financial processes.

Required Skills:

Must Have:

• 5 years of progressive experience in Quality Engineering and Test Automation.
• 5 years of direct, hands-on testing, QA, or automation experience with at least one of the following industrial core banking platforms: Fiserv, FIS, or Finacle.
• Strong understanding of core banking domain concepts, processes, and data models (account lifecycle, transaction types, payment processing, interest calculation, regulatory reporting, customer data) and how they function within enterprise systems.
• Strong Scripting and Programming knowledge in languages such as Java, Python, JavaScript, or Groovy, with proven ability to build robust, maintainable automation frameworks and scripts for complex financial applications.
• Must have hands-on Experience in Developing Automation Scripts for UI using frameworks/tools like Selenium WebDriver, Appium, Playwright, or Cypress. Experience with BDD frameworks like Cucumber is required. (Experience with tools like Tosca is also valuable but focus on code-based automation skills).
• Must have strong experience in API Automation using tools/frameworks like Postman, SoapUI, or Rest Assured, specifically for testing APIs, web services, and microservices that interface with or extend the core banking platform.
• Extensive experience with database testing and advanced SQL scripting for data validation, test data management, and verifying transaction outcomes within relational databases. Exposure to MySQL, SQL Server, and/or PostgreSQL is required.
• Experience in using build tools like Gradle or Maven and testing frameworks like TestNG.
• Must have Experience in GitHub for version control and collaborative development of automation code.
• Very strong experience in designing, implementing, and maintaining CI/CD pipelines (preferred experience with Tekton, Cloud Build, and/or Jenkins) to integrate automated tests and implement quality gates for changes impacting core banking systems.
• Good to have Public cloud experience, especially GCP, demonstrating the ability to leverage cloud services for test environment management, test execution, and scaling automation infrastructure securely.
• Must have working experience in Mobile cloud platforms like Headspin or Perfecto for automating testing of mobile banking applications.
• Must have strong experience with multi-channel and system integration testing, specifically validating data flow and interactions between the core banking system and other internal/external applications.
• Must have strong knowledge in data visualization and reporting using tools like Extent Report and QlikSense to effectively communicate test results, quality metrics, and automation coverage for banking applications.
• Experience in using Test management tools like Xray, TestRail, or ALM for managing test cases, execution cycles, and defect tracking within a structured QA process.
• Must have experience in Jira for issue tracking and project management.
• Must have experience in designing and automating End-to-End user journeys that simulate real-world banking scenarios across multiple channels and system touchpoints.
• Ability to work effectively in diversified global teams and projects, collaborating across different time zones and cultures.
• Advanced troubleshooting skills, with the ability to diagnose and resolve complex issues across the full stack, particularly those involving core banking interactions or data discrepancies.
• Excellent communication, collaboration, and interpersonal skills, with the ability to articulate technical concepts and quality concerns clearly to both technical and non-technical stakeholders.
• Understanding of data security and privacy principles (data masking, encryption) and familiarity with regulatory compliance requirements in banking ([Mention specific relevant regulations if known]) as they relate to testing and test data.

Nice to Have:

• Experience with multiple of the listed core banking platforms (Fiserv, FIS, Finacle).
• Knowledge of performance testing concepts and tools ([e.g., JMeter, LoadRunner]) for high-volume transaction systems.
• Exposure to Unix and Linux environments for managing test execution or environments.
• Exposure to AI tools like GenAI for potential applications in test case generation, test data creation, or test analysis.
• Knowledge on Current Market Trends about the Automation tools and Frameworks, specifically in the FinTech or banking space.
• Experience with Infrastructure as Code (IaC), Virtualization, and Container Orchestration (Kubernetes - K8s) related to setting up test environments.

Preferred Qualification:

• Bachelor's Degree in Computer Science, Engineering or equivalent work experience
• Min of 4 years of SDET Experience
• Min of 4 years of Test Automation Engg.