Field Service Engineer

6 days ago

Avadi Kamaraj Nagar Chennai, India Wintech Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Key roles and responsibilities

  • Installation and commissioning: Setting up new equipment and systems at customer sites.
  • Troubleshooting and repair: Diagnosing and resolving complex mechanical, electrical, and electronic issues with equipment.
  • Maintenance: Performing routine, scheduled, and preventative maintenance to ensure optimal performance and prevent failures.
  • Customer support and training: Providing on-site and remote technical support and training customers on how to operate and maintain equipment.
  • Documentation: Completing service reports, logs, and records of all actions, test results, and recommendations.
  • Collaboration: Working with internal teams, such as engineering and technical support, to resolve complex problems and improve service.
  • Compliance and safety: Ensuring all work complies with health, safety, and regulatory standards.
  • Inventory management: Managing spare parts and tools, and ordering replacements as needed.
  • Travel: Traveling to customer sites, which may require domestic or international travel and availability outside of standard hours.
  • Upgrades: Applying necessary hardware or software upgrades to equipment.

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