Implementation Data Specialist

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.

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This is an exciting opportunity to be on Ripplings Enterprise Implementation team. At Rippling, implementation drives company growth and product adoption among our customers. As a Data Specialist on the Enterprise Implementation Team, you will help our largest and most nuanced customers set up their accounts through various imports and tasks while managing technical aspects of the data migration process and contributing to product improvements.

Implementation is tough work and requires a high level of accuracy and efficiency. Your role will help our customers complete some of the most cumbersome parts of the project (like gathering employee data and manipulating into the required format for import). This provides enormous value not just to our customers, but also the implementation team that you will support.

• Partner with the Implementation Team and manage your own projects through JIRA, ensuring timely and effective communication and execution.
• Work with various data formats and use tools like Google Sheets to manage the migration of payroll and other data onto the Rippling platform. Assist with additional data migration and transformation tasks as needed.
• Proactively identify opportunities for process and product improvements, focusing on automation and enhanced features to better serve the customer base.
• Take ownership of documentation related to processes and product enhancements, ensuring accurate and up-to-date information is available for the team.
• Validate and QA complex sets of data to ensure data accuracy and customer accounts are properly set up.
• Help the organization scale and grow with the business.

• At least 2 years of experience in a data role at a tech company.
• Demonstrated proficiency of Google Sheets, Jira, Salesforce, Slack.
• Strong communication skills to work effectively with Implementation, cross-functional teams and customers.
• Great project management skills to lead, care about product ownership, an outstanding customer-centric mindset, and solving problems for our customers.
• A proactive mindset with a keen attention to detail to identify areas for improvement and implement solutions that enhance the customer experience.
• Experience working with data migration, particularly payroll and HR-related data.
• Experience in a client facing role is a plus.

NOTE: This role requires you to work in the US Shift (EST/CST/PST).

This is a hybrid role and will require you to work out of our Bangalore office three days a week.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For all office-based employees, Rippling considers working in the office, at least three days a week under current policy to be an essential function of the employee's role.

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Locations - Bangalore, India