Technical Trainer

2 weeks ago

Gurgaon, Haryana, India MSX INTERNATIONAL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Technical Trainer

The responsibilities would include: 


• On the Job training: Delivering Brand, Product and Technical Aftersales trainings.


• Skill Assessment & Training Need Identification.


• Skill development through On the Job Training and Coaching.


• Training Delivery of curriculum modules.


• Basic to expert level training delivery to dealers manpower.


• Process deployment & Implementation.


• Certification coverage as per various levels defined.


• Training Nominations follow up.

 
• Debottlenecking of issues through collaboration with Regional Field Team and HO.


• Manpower Engagement.


• Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience. 

Requirement:


• Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)


• At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.


• Reporting to the Agency Project Manager Lead & Academy SPOC


• Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills.


• Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs 

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