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Site Reliability Engineering

2 weeks ago

Bengaluru, Karnataka, India Pontoon Global Solutions Full time ₹ 70,000 - ₹ 16,00,000 per year

Job Title: - Site Reliability Engineering (SRE)

Location : Bangaluru

Experience Required: 5+ Years

Job Summary:

We are looking for a Senior Associate SRE to drive Site Reliability Engineering practices, focusing on service stability, scalability, and performance across global production infrastructure.

This role will work closely with cross-regional teams to reduce MTTR, improve service resilience, and implement automation and monitoring solutions during APAC hours.

Key Responsibilities:

  • Ensure high availability, stability, and performance of services.
  • Lead incident recovery and problem management to reduce downtime.
  • Drive automation for infra provisioning and proactive monitoring.
  • Implement SRE best practices like SLI/SLO/SLAs and capacity planning.
  • Collaborate with teams on security, compliance, and service governance.
  • Improve ITSM practices: Knowledge base, Runbooks, and documentation.
  • Address technical debt and enhance service reliability across IPE.

Mandatory Skills:

  • SRE Practices – SLIs, SLOs, MTTR, TOIL elimination.
  • Monitoring Tools – Datadog, ITRS, or similar observability tools.
  • Incident & Problem Management – ITIL Foundation certification (must).
  • Automation & Scripting – Python, Shell, or equivalent for infra provisioning.
  • Linux Fundamentals – Inodes, file systems, process management.
  • Capacity Planning and performance tuning.
  • Chaos Engineering and resiliency testing (basic knowledge).
  • Excellent communication and stakeholder management skills.

Pre-Screening Questions:

  • How does an SRE role differ from a traditional Operations role?
  • Explain SLI/SLOs vs SLAs with examples.
  • What is TOIL and how would you eliminate it?
  • What is an inode in Linux?
  • Define Domain Controller.
  • Difference between Chaos Engineering and Performance Testing.
  • How to automate infra provisioning in on-prem environments?
  • Write a script to:
  • Identify largest file in each server.
  • Delete files older than 10 days

Job Types: Full-time, Permanent

Pay: ₹700, ₹1,600,000.00 per year

Work Location: In person