Senior Database Reliability Engineer

About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimisation and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure.

Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India and the UK.

Why This Role Matters
At GoKwik, data isn't just stored, it's the lifeline of trust and growth for thousands of merchants. As a Senior Database Reliability Engineer, you'll ensure our mission-critical databases are highly available, scalable, and resilient by design. From building HA/DR strategies and automating DB-as-code to optimising performance in high-concurrency environments, you'll directly shape how reliably and securely billions in GMV flow through our systems. This isn't about being reactive, it's about designing reliability into the foundation of our data infrastructure.

What You'll Own

• Availability & Scalability - Manage and Optimise critical databases (MySQL, Postgres, MongoDB, etc.) for always-on performance at scale
• Resilience by design - Architect and implement HA/DR, backup, and recovery strategies that ensure zero data loss and minimal downtime
• Automation everywhere - Partner with DevOps to enable DB-as-code deployments, and automate patching, upgrades, and scaling with Terraform/Ansible
• Availability & Scalability - Manage and Optimise critical databases (MySQL, Postgres, MongoDB, etc.) for always-on performance at scale
• Performance optimisation - Fine-tune SQL queries, indexing, and schema designs for efficiency in high-concurrency workloads
• Observability & drills - Monitor databases proactively and lead cross-functional disaster recovery exercises to validate resilience
• Cost & vendor management - Take ownership of database licensing, vendor relationships, and spend optimisation
• Governance & compliance - Enforce data retention, privacy, and governance policies to meet regulatory standards

Who You Are

• 3 - 7 years of experience as a DBA / Database Engineer in high-scale SaaS or eCommerce environments
• Strong expertise in relational (MySQL/Postgres) and NoSQL (MongoDB) systems
• Hands-on with replication, sharding, clustering for scale and resiliency
• Experienced with cloud-managed DB services (RDS, Aurora, Cloud SQL, Mongo Atlas)
• Skilled in automating DB provisioning & management using tools like Terraform, Ansible, or similar
• Strong problem-solver, comfortable debugging performance bottlenecks in production at scale
• At higher experience levels: proven ability to design resilient DB architectures, run DR drills, mentor peers, and drive best practices across teams

How You'll Thrive At GoKwik

• You treat merchant data as sacred, ensuring stability without compromise
• You believe in blameless learning and continuous improvement when issues arise
• You balance uptime with velocity, enabling teams to ship fast without risking reliability
• You stay proactive, spotting risks early and designing systems to prevent outages
• You thrive in a high-trust, high-ownership culture, where database engineers are enablers, not gatekeepers

Why GoKwik ?
At GoKwik, we aren't just building tools, we're rewriting the playbook for eCommerce in India.

We exist to solve some of the most complex challenges faced by digital-first brands: low conversion rates, high RTO, and poor post-purchase experience. Our checkout and conversion stack powers 500+ leading D2C brands and marketplaces and we're just getting started.