Senior Business Intelligence Analyst

Job description:

Job Title: Senior Business Intelligence Analyst

Salary lpa(Open for negotiation for exceptional candidates depending on last ctc)

Reports to: Director of operations

Shift: Night Shift (US Hours)

Location-RemoteOverview

We are looking for a highly experienced and self-driven Senior Business Intelligence Analyst to establish and lead our analytics and reporting function. As the first hire in this area, this person will be responsible for building our BI foundations, delivering deep insights on campaign and platform performance, creating dashboards and automated reporting, improving data quality, and developing ROI analytics for customers. This role requires someone with strong technical expertise, exceptional analytical skills, and the ability to translate data into compelling business narratives with actionable insights for internal teams and clients.

Key Responsibilities

Establish & Lead the BI Function

• Establish foundational reporting frameworks, processes, and best practices for the organization
• Define KPIs, data standards, and performance metrics across teams
• Build scalable reporting systems and automation to support future BI growth
• Partner with leadership to define long-term analytics strategy

Advanced Data Analysis & Insights

• Analyze campaign performance, customer behavior, and platform usage
• Identify key trends, drivers, and opportunities for performance improvement
• Deliver actionable ROI analyses and value insights for customers
• Conduct complex deep-dive analyses to support strategic initiatives

Reporting, Dashboards & Client Deliverables

• Design, build, and maintain robust dashboards and analytics visualizations
• Create recurring and ad-hoc performance reports for stakeholders
• Support customer-facing review materials including QBRs as part of ongoing reporting responsibilities
• Build clear, executive-ready presentations that communicate insights and suggested actions effectively

Data Quality, Structure & Infrastructure

• Ensure accuracy and reliability across all data sources and BI outputs, by establishing Quality Assurance (QA) standards and data-validation best practices
• Collaborate with data engineering on data warehouse structure, modeling, and pipeline optimization
• Create structured datasets, data marts, and documentation to support scalable analytics
• Establish data quality frameworks, validation processes, and reporting QA standards

Stakeholder & Cross-Functional Leadership

• Work closely with marketing, customer success, product, and leadership to understand their analytics needs
• Advise teams on data-driven decision-making and measurement strategies
• Present findings and recommendations to executive stakeholders and clients
• Translate complex analytics into clear, simple narratives for non-technical audiences

Skills & Qualifications

Required

• 5+ years of experience in Business Intelligence, Data Analytics, or a related field
• Proven experience building BI capabilities, reporting frameworks, or data processes from the ground up
• Expert-level skills in Tableau, HubSpot, Microsoft Excel, Power BI (or similar tools)
• Strong SQL proficiency and experience working with structured data at scale
• Deep understanding of data warehouses, relational data models, and ETL concepts
• Demonstrated success analyzing campaign performance, platform metrics, and customer ROI
• Strong communication and presentation abilities—comfortable influencing leadership
• Exceptional attention to detail with a strong focus on data quality
• Ability to work independently and lead without heavy oversight

Preferred

• Experience supporting QBR/MBR reporting or customer-facing analytics
• Background in SaaS, marketing technology, customer success analytics, or performance reporting
• Familiarity with Python/R for advanced analytics
• Understanding of CRM and marketing automation systems

Personal Attributes

• Highly proactive, resourceful, and comfortable being the "go-to" BI expert
• Strategic thinker who can balance long-term vision with hands-on execution
• Thrives in fast-paced, evolving environments
• Strong collaborator who can build strong relationships across teams

Why Work With Us?

Joining Meera.AI means stepping into a challenging yet incredibly rewarding opportunity. As part of our early team, you'll help build digital marketing and outbound automation innovations from the ground up-alongside talented specialists and with strong financial backing.

Because we're still in the early stages of our journey, you'll gain firsthand experience in the full lifecycle of a fast-moving startup-from acquiring our first customers to scaling and raising multiple funding rounds. If you choose to grow with us, the career upside is tremendous.

You'll also benefit from a growing Employee Value Proposition (EVP) that currently includes:

• Flexible schedule
• Paid time off
• A zero office-politics culture
• A continuously expanding list of perks-we're committed to making Meera.AI a great place to work.

What We Do at Meera.AI

Meera.AI is an AI-powered customer engagement and automation platform designed to help businesses scale conversations, accelerate lead conversions, and significantly boost revenue-without relying on manual outreach.

We combine AI-driven SMS, voice, email, and WhatsApp automation with deep CRM integrations to help companies:

• Engage leads instantly and intelligently
• Automate follow-ups across multiple channels
• Improve response rates and meeting bookings
• Reduce time spent on repetitive tasks
• Deliver personalized communication at scale
• Maintain compliance with global messaging and outbound standards (including A2P 10DLC)

Our mission is simple: to help businesses create meaningful, revenue-driving customer conversations using the power of AI.

Work/Life Balance at Meera.AI

We want to be honest about the realities of an early-stage startup. At this stage, raw hours and hustle can make a meaningful difference in our impact. Sometimes this means working later into the evening or, on rare occasions, supporting a weekend push-but this is driven by personal ambition, not expectation.

We operate with:

• Flexibility: You manage your schedule in the way that helps you do your best work.
• No hidden expectations: We don't expect anyone to overwork.
• Direct access to leadership: We maintain an open-door policy-everyone can reach out to the leadership team anytime for support or feedback.

Our Culture & Values

At Meera.AI, culture is everything. We look for individuals who thrive in ownership-driven, collaborative, and honest environments.

Our values include:

Customer First

Do what's right for the customer, even when no one is watching.

Innovation

Think beyond the obvious. Push boundaries. Bring new ideas.

Love of Learning

Stay curious, grow constantly, and apply what you learn.

Impact

Accomplish meaningful work that moves the company forward.

Ownership

Own your goals. Be accountable. Bring solutions—not excuses.

Authenticity & Honesty

Be transparent, quick to acknowledge mistakes, and assume positive intent. No behind-the-door criticism.

Proactivity

Act before someone asks. Anticipate needs.

Cooperation

Be a team player who contributes positively to the culture and collaborates effectively.

Ready to Take the Challenge?

If this sounds like a place where you can do your best work-and you're ready to help build something extraordinary-don't wait. Write to us, the above email HR team will connect with you to explore next steps.

Why Work With Us?

Joining Meera.AI means stepping into a challenging yet incredibly rewarding opportunity. As part of our early team, you'll help build digital marketing and outbound automation innovations from the ground up-alongside talented specialists and with strong financial backing.

Because we're still in the early stages of our journey, you'll gain firsthand experience in the full lifecycle of a fast-moving startup-from acquiring our first customers to scaling and raising multiple funding rounds. If you choose to grow with us, the career upside is tremendous.

You'll also benefit from a growing Employee Value Proposition (EVP) that currently includes:

• Flexible schedule
• Paid time off
• A zero office-politics culture
• A continuously expanding list of perks-we're committed to making Meera.AI a great place to work.

What We Do at Meera.AI

Meera.AI is an AI-powered customer engagement and automation platform designed to help businesses scale conversations, accelerate lead conversions, and significantly boost revenue-without relying on manual outreach.

We combine AI-driven SMS, voice, email, and WhatsApp automation with deep CRM integrations to help companies:

Engage leads instantly and intelligently

Automate follow-ups across multiple channels

Improve response rates and meeting bookings

Reduce time spent on repetitive tasks

Deliver personalized communication at scale

- Maintain compliance with global messaging and outbound standards (including A2P 10DLC)

Our mission is simple: to help businesses create meaningful, revenue-driving customer conversations using the power of AI.

Work/Life Balance at Meera.AI

We want to be honest about the realities of an early-stage startup. At this stage, raw hours and hustle can make a meaningful difference in our impact. Sometimes this means working later into the evening or, on rare occasions, supporting a weekend push-but this is driven by personal ambition, not expectation.

We operate with:

• Flexibility: You manage your schedule in the way that helps you do your best work.
• No hidden expectations: We don't expect anyone to overwork.
• Direct access to leadership: We maintain an open-door policy-everyone can reach out to the leadership team anytime for support or feedback.

Our Culture & Values

At Meera.AI, culture is everything. We look for individuals who thrive in ownership-driven, collaborative, and honest environments.

Our values include:

• Customer First

Do what's right for the customer, even when no one is watching.

Innovation

Think beyond the obvious. Push boundaries. Bring new ideas.

Love of Learning

Stay curious, grow constantly, and apply what you learn.

Impact

Accomplish meaningful work that moves the company forward.

Ownership

Own your goals. Be accountable. Bring solutions—not excuses.

Authenticity & Honesty

Be transparent, quick to acknowledge mistakes, and assume positive intent. No behind-the-door criticism.

• Proactivity

Act before someone asks. Anticipate needs.

Cooperation

Be a team player who contributes positively to the culture and collaborates effectively.

Ready to Take the Challenge?

If this sounds like a place where you can do your best work-and you're ready to help build something extraordinary-don't wait. Write to us, the above email HR team will connect with you to explore next steps.