Senior Analyst

Performance Management — Process Specialist

Senior Analyst

Location- Hyderabad

Shift Timing- 11 AM- 8 PM

Are you passionate about doing things differently? At Deloitte, we have broken the norms and are implementing a new approach for Performance Management (PM). The PM team helps implement the process end to end for our business. As a Process Specialist-PM, you will work with the PM lead, internal stakeholders, other Talent representatives, and business leaders (BLs) for the seamless execution of the PM processes for the businesses.

Work you'll do

The PM Specialist executes the PM life-cycle consistently and efficiently in support of the assigned FSS business group. The PM Specialist will be responsible for managing the relationships with assigned BLs and Business Advisors (BAs) and provides exceptional customer service to their large and complex business group by advising and coaching on performance insights and trends. Due to Deloitte's data-driven PM process, the PM Specialist needs to be an analytical thinker, capable of data analysis and the creation of insights into the reports prior to leadership review.

Client management

• Partners with BAs and BLs in their assigned FSS business group to manage the implementation and execution of the PM lifecycle
• Communicates across the business to ensure engagement and involvement of key stakeholders
• Reviews and analyzes PM data and highlighting insights, trends, and concerns to the BAs and BLs
• Coaches Team Leaders and Deloitte employees on all aspects of the PM processes, specifically the RPM design components
• Collaborates with other Talent teams, including Resource Management, Centers of Excellence, and Employee Lifecycle Events to deliver on the PM processes
• Leverages Office of General Council and Talent Relations to manage potential risk when necessary

Process execution

• Executes the end-to-end PM lifecycle for the assigned FSS business group, including, but not limited to, Check-Ins, Pulse Surveys, Performance Snapshots, Talent Reviews, Quarterly Business Reviews, Low Performers, etc.
• Utilizes standard materials where possible to provide a consistent experience to the assigned FSS business group
• Troubleshoots process issues and provides solutions
• Partners with PM Team on identifying process efficiencies
• Shares best practices with other PM Specialists and Managers to continue to improve the PM processes and gain efficiencies

The team

Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our PM Process Specialists are committed to excellence in delivering quality deliverables and thus enhancing internal stakeholders' trust and delivering value to the customer. The focus on data quality, building efficiencies, stakeholder communication, and collaboration is paramount.

Qualifications

Required:

• Bachelor's degree, relevant years of Human Resource Management or related experience, or Masters in HR/Business Management/Certification in HR with relevant years of HR experience
• Prior experience with advising clients and stakeholder management
• PM experience is a Must

Required technical skills:

• Interprets data and identifies trends and performance insights.
• Manages PM Analysts and provides coaching, guidance, and performance feedback.
• Applies strategic thinking, process improvements, and change management skills.
• Demonstrates strong project management skills, flexibility and learning agility.
• Solves issues and develops solutions.
• Identifies, escalates, and resolves issues effectively.
• Handles confidential information according to Deloitte Administrative Policy Release (APR) guidelines.
• Proficiency in Microsoft Excel and Microsoft PowerPoint is a must.

Required licenses, certifications, and other requirements:

• Professional certification (PHR or SPHR as appropriate) preferred

How you'll grow

At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills, and as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. Therefore, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 312134