
Assistant Manager
2 days ago
Company Description
Welcome to Kapish Enterprises, your trusted partner in debt collection solutions for Fintech, NBFCs, and Banks. We specialize in tele-calling and digital collection strategies to help financial institutions efficiently and effectively recover outstanding debts. Our dedicated team is committed to providing tailored solutions that maximize recovery rates while maintaining the highest standards of compliance and customer care. Partner with us to streamline your debt collection process and achieve your financial objectives.
Role Description
This is a full-time, on-site role for an Assistant Manager located in Delhi, India. The Assistant Manager will be responsible for overseeing daily operations, managing and mentoring staff, ensuring compliance with industry regulations, and coordinating with financial institutions to optimize debt recovery processes. Additional tasks include executing tele-calling and digital collection strategies, analyzing performance metrics, and implementing strategies for continuous improvement.
Qualifications
- Experience in staff management and team leadership
- Strong understanding of tele-calling and digital collection strategies
- Knowledge of industry regulations and compliance standards
- Excellent communication and customer service skills
- Proficiency in analyzing performance metrics and reporting
- Ability to work effectively on-site in Delhi, India
- Bachelor's degree in Business Management, Finance, or related field
- Experience in debt collection or financial services is a plus
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