Cafe Staff

• Customer service: Greet customers warmly, take orders accurately, and provide menu recommendations. Resolve customer inquiries and complaints professionally.
• Food and beverage preparation: Prepare and serve a variety of food and coffee beverages, customizing them to meet customer needs. Operate coffee machines and other equipment safely and efficiently.
• Financial transactions: Handle cash and process payments accurately using the point-of-sale (POS) system.
• Cleanliness: Ensure the workspace, seating areas, and equipment are clean and organized. This includes cleaning tables and disposing of dirty dishes.
• Inventory management: Monitor stock levels, restock supplies, and assist with inventory control.
• Teamwork and operations: Collaborate with team members to ensure a positive and efficient work environment. For some roles, this could also include shift management or training new staff.
• Safety and hygiene: Follow all health and safety guidelines to ensure food and beverage safety.

Additional duties

• Attendant-specific: For roles like a cafe attendant, duties may include refilling glasses, seating customers, and clearing tables.
• Server-specific: For a cafe server, responsibilities can include delivering food to tables and ensuring a pleasant dining experience.
• Barista-specific: A barista is specialized in crafting and perfecting various coffee beverages, ensuring consistency and quality with each order.