Officer, Middle Office, Setclear

3 days ago

Pune, Maharashtra, India CLSA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Areas of Responsibilities

  • Trade bookings and processing.
  • Trade confirmations and Contract note.
  • Static and Reference Data maintenance
  • FX Processing (non-execution)
  • Update and Documentation of procedures, process maps.
  • Active management of day to day issues and queries from internal/external parties with Escalations as necessary.
  • Co-ordination with regional trade support groups, traders and customers to resolve queries / issues.
  • Active participation in UAT testing and related aspects of change management.
  • Reconciliation issues
  • Act as an authorizer and releaser for various systems
  • You must be able to supervise and have control over the daily BAU and Projects
  • Play a supporting role in projects, process & system improvements, cost & efficiency savings etc.
  • You must be able to multi-task and deliver work on time
  • You must be able to train new staff and junior staff on new tasks or work development or process changes

Requirements

  • Graduate with minimum of 1-5 years of experience in the securities or related industry.
  • Should have direct experience in Asian markets or who have Middle office experience will be given special consideration.
  • Coordinate with front office and other support teams, locally and globally, to address trade related enquiries and issues. 
  • Knowledge of trade processing / contracting processes and procedures, reference data.
  • Reconcile and validate trade capture activity in timely and accurate manner. 
  • Assist in resolving trade discrepancies caused from trade failures, breaks, etc. 
  • Develop standard processes to route customer queries to correct department for timely resolution. 
  • Monitor internal and inter-branch dealing to identify/escalate unusual trading activity.
  • Provide excellent and outstanding customer service.
  • Scrutinizing processes to identify issues within the flows and then working with senior management to drive through change and process enhancements.    
  • Should be familiar with Microsoft Office and preferably have experience in the usage of operations systems/applications commonly used in securities related industry including ALERT, OASYS, etc.

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