OTC Process Specialist_Order To Cash_Bangalore
1 week ago
Job Title: OTC Process Specialist
Exp. :- 3-9 yrs
Location :- Bangalore
Key Responsibilities & Accountabilities:
Manage end-to-end Sales Order processes, including creation, reconciliation, scheduling, and delivery based on requests from Business Development and Account Representatives to ensure timely and accurate order processing.
- Ensure the Sales Orders are reconciled with the signed Job tickets / Purchase Orders from the customer and sent for invoicing accurately.
- Timely closure of requests received through sales force tool.
- Support the team with daily production activities.
- Provide support for month close activities and help smooth and accurate month-end closures.
- Continuously seek opportunities to improve processes and deliver added value.
- Manage service delivery and meet customer requirements as per agreed SLAs.
Additional Skills
- Adaptable and flexible to dynamic work environments.
- Attention to detail and accuracy.
- Demonstrates exceptional proficiency in both written and spoken English.
Basic Qualifications: B. Com / BBA
Total Years of Experience: 3 to 4 Years of experience.
Desired/Preferred Expertise
- Experience in Quote-to-Cash processes, with a focus on Sales Order Management.
- Extensive hands-on experience with SAP ECC, SAP S/4HANA, and Salesforce platforms.
Characteristics: Willing and flexible to work night shifts, weekends, holidays, and extended hours as required.
Location: Bangalore, Karnataka, India.
Timing: 5:00 PM IST to 2:00 AM IST (varies depending on the volume/month close/quarter close)
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