Market Responsibility Specialist, Trust and Safety, YouTube
8 hours ago
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field.
- Master's degree in a related field.
- Experience with SQL and spreadsheets.
- Experience in working with Product Management and Engineers to drive progress on programs, with the ability to manage relationships with cross-functional partners across geographies.
- Ability to communicate in Bengali, Punjabi or Marathi fluently to identify and propose policy improvements based on the local market.
- Excellent investigative skills, with the ability to use data to drive strategy and business action.
- Excellent organizational and project management skills, with attention to detail.
About the job
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
In this role, you will be responsible for ensuring that we are growing the understanding of regional and local trends and risks on YouTube. You will monitor trends and intelligence sources, help to launch new product features with market and language knowledge and ensure the enforcement guidelines are informed by your market knowledge. You will help implement and enforce the policies across content videos, as well as define and implement operational plans globally, liaising and working with stakeholders in areas like Product Management, Engineering, Vendor Operations, Analytics, Public Policy, Public Relation, Partnerships and Legal. You will review graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's Community Guidelines.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Responsibilities
- Monitor intel sources, work with cross-functional teams, and leverage market expertise to identify key abuse trends in the India market, monitor emerging sensitive events, and highlight risks to the YouTube ecosystem and Trust and Safety.
- Communicate in English and any other Indian language fluently in order to identify and propose policy improvements based on the market, and support language detection, automation, language quality improvements, and local product launches.
- Support identification and vetting of external partners.
- Triage threats, prepare risk assessments, and action plans based on market knowledge, including regional events and escalations, and act as the point of contact.
- Drive and support the launch of news related product features in the region.
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