b2b delivey boy
3 days ago
Thiruvananthapuram, Kerala, India
BANGLAVIL GROUP OF COMPANIES
Full time
₹ 1,80,000 - ₹ 2,40,000 per year
Job Purpose
To safely and efficiently deliver cakes and bakery products to customers, ensuring timely delivery, proper handling, and excellent customer service.
Key Responsibilities
A. Delivery Operations
- Deliver cakes, pastries, and bakery products to customer locations within assigned routes.
- Ensure timely, accurate, and safe delivery of fragile items (especially cakes).
- Verify customer order details before dispatch and collect signatures when required.
- Use maps or GPS navigation for accurate route planning.
B. Product Handling
- Handle all cake boxes carefully to avoid damage during travel.
- Maintain temperature and hygiene standards while carrying food items.
- Report any product damage, delay, or delivery issues immediately to the outlet manager.
C. Customer Service
- Greet customers politely and ensure a pleasant delivery experience.
- Maintain professional behavior at customer locations.
- Collect cash or digital payment confirmations when required.
- Resolve basic customer queries and escalate issues appropriately.
D. Vehicle Maintenance & Compliance
- Ensure the delivery bike is clean, serviced, and in good working condition.
- Follow traffic rules and safety guidelines at all times.
- Maintain fuel logs and submit delivery records daily.
- Report any vehicle problems immediately.
E. Support to Outlet
- Assist in packing orders during rush hours.
- Help with store-related tasks such as stock movement when there are no deliveries.
- Maintain clean delivery bags and uniforms.
3. Skills & Qualifications
- Valid two& four wheeler driving license (Mandatory).
- Basic communication skills
- Ability to read delivery addresses and use mobile apps (Google Maps).
- Previous delivery experience preferred, but not mandatory.
4. Key Attributes
- Punctual and responsible
- Good navigation skills
- Customer-friendly attitude
- Honest and disciplined
- Physically fit to handle multiple deliveries
5. Work Environment
- Mostly outdoor work with frequent travel
- Standing, riding, and carrying items for long durations
- Fast-paced environment during peak hours
6. Salary & Benefits
- As per company norms
- Fuel allowance
- Incentives
- Uniform and staff meal
Job Type: Full-time
Pay: ₹13, ₹18,000.00 per month
Work Location: In person