Car service advisor

4 days ago

Tiruppur, Tamil Nadu, India SBSHR Full time

Contact : /

Job Title: Car Service Advisor

Location: Tiruppur

Salary: Up to ₹28,000 per month

Experience Required: Minimum 3years as a Service Advisor

Key Responsibilities

  • Act as the primary point of contact for customers visiting the service center.
  • Understand customer needs and accurately record service requirements.
  • Provide service estimates, explain repair details, and obtain approvals.
  • Coordinate with the workshop team to ensure timely completion of services and repairs.
  • Maintain regular communication with customers regarding the status of their vehicles.
  • Ensure adherence to company service quality standards and customer satisfaction metrics.
  • Handle service-related queries, complaints, and escalate issues when required.
  • Maintain service records and ensure proper documentation.

Qualifications & Skills

  • Minimum 3 years of experience as a Service Advisor in the automobile industry.
  • Strong knowledge of car service operations and processes.
  • Excellent communication and interpersonal skills.
  • Ability to explain technical issues in a customer-friendly manner.
  • Good organizational and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹20, ₹28,000.00 per month

Work Location: In person

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