Car service advisor
5 days ago
Contact : /
Job Title: Car Service Advisor
Location: Tiruppur
Salary: Up to ₹28,000 per month
Experience Required: Minimum 3years as a Service Advisor
Key Responsibilities
- Act as the primary point of contact for customers visiting the service center.
- Understand customer needs and accurately record service requirements.
- Provide service estimates, explain repair details, and obtain approvals.
- Coordinate with the workshop team to ensure timely completion of services and repairs.
- Maintain regular communication with customers regarding the status of their vehicles.
- Ensure adherence to company service quality standards and customer satisfaction metrics.
- Handle service-related queries, complaints, and escalate issues when required.
- Maintain service records and ensure proper documentation.
Qualifications & Skills
- Minimum 3 years of experience as a Service Advisor in the automobile industry.
- Strong knowledge of car service operations and processes.
- Excellent communication and interpersonal skills.
- Ability to explain technical issues in a customer-friendly manner.
- Good organizational and problem-solving skills.
Job Types: Full-time, Permanent
Pay: ₹20, ₹28,000.00 per month
Work Location: In person
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