Artificial Intelligence
4 days ago
Key Responsibilities
- AI tools for customer interaction & support:
- Respond to customer queries through chatbots, emails, or voice AI systems.
- Assist clients with travel bookings, itinerary suggestions, and FAQs.
- Provide 24/7 first-line support, escalating complex queries to human agents.
- AI tools for travel planning & recommendations:
- Suggest destinations, hotels, activities, and packages based on customer preferences.
- Use AI algorithms to personalize travel options and upsell agency services.
- AI for operational support:
- Automate repetitive tasks like sending confirmations, reminders, and invoices.
- Maintain and update customer databases with accuracy.
- Monitor customer sentiment and feedback for service improvements.
- AI for marketing & content assistance:
- Generate engaging travel content (blogs, social posts, promotional messages).
- Assist in creating visuals, itineraries, and presentations for campaigns.
- Analyze campaign performance and suggest improvements.
- Build AI for analytics & reporting:
- Track customer behavior and preferences to identify trends.
- Provide insights to management for better decision-making.
- Assist in forecasting demand and analyzing booking patterns.
About Company: We are one of the leading travel agencies in Ahmedabad. We provide complete travel solutions related to flights, hotels and holiday packages all over the world. We believe in providing personal, customized service to the clients in order to make them happy and satisfied.
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