Process Coordinator
1 day ago
Job Title: Process Coordinator
Location: South Bombay
Key Responsibilities:
- Cross-Team Coordination
: Act as the bridge between departments such as operations, finance, and customer service to ensure alignment and timely completion of interdependent tasks. - Process Oversight
: Monitor daily operations to ensure all teams are following Standard Operating Procedures (SOPs) and established workflows. - Follow-Ups & Tracking
: Proactively collect updates from team members, send timely reminders, and follow up to close pending tasks. - Workflow Optimization
: Identify inefficiencies or repetitive delays in the workflow and suggest actionable improvements. - Data Maintenance
: Manage and update internal trackers, dashboards, and reports related to operations, task progress, finance entries, and service issues. - Issue Resolution
: Address and resolve minor internal blockers to avoid escalation and delays; escalate critical issues when necessary. - Reporting
: Compile weekly and monthly reports on task status, team performance, and workflow insights for leadership review.
Requirements:
- Proven experience in a coordination, operations, or administrative role (1–3 years preferred)
- Excellent communication skills (written and verbal) to interact with cross-functional teams
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Comfortable handling structured data, maintaining spreadsheets, and preparing reports
- Proficient in tools like
Excel, Google Workspace,
task/project management platforms (e.g.,
Trello, Asana
, or
ClickUp
) - A problem-solving mindset with a detail-oriented approach to tasks
Preferred Qualifications:
- Background in business administration, operations management, or similar
- Experience in working with fast-paced teams or start-up environments
- Ability to document and refine
SOPs
over time
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