Process Coordinator

7 days ago


Mumbai, Maharashtra, India Seven Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Process Coordinator

Location: South Bombay

Key Responsibilities:

  • Cross-Team Coordination
    : Act as the bridge between departments such as operations, finance, and customer service to ensure alignment and timely completion of interdependent tasks.
  • Process Oversight
    : Monitor daily operations to ensure all teams are following Standard Operating Procedures (SOPs) and established workflows.
  • Follow-Ups & Tracking
    : Proactively collect updates from team members, send timely reminders, and follow up to close pending tasks.
  • Workflow Optimization
    : Identify inefficiencies or repetitive delays in the workflow and suggest actionable improvements.
  • Data Maintenance
    : Manage and update internal trackers, dashboards, and reports related to operations, task progress, finance entries, and service issues.
  • Issue Resolution
    : Address and resolve minor internal blockers to avoid escalation and delays; escalate critical issues when necessary.
  • Reporting
    : Compile weekly and monthly reports on task status, team performance, and workflow insights for leadership review.

Requirements:

  • Proven experience in a coordination, operations, or administrative role (1–3 years preferred)
  • Excellent communication skills (written and verbal) to interact with cross-functional teams
  • Strong organizational skills with the ability to manage multiple tasks and deadlines
  • Comfortable handling structured data, maintaining spreadsheets, and preparing reports
  • Proficient in tools like 
    Excel, Google Workspace,
     task/project management platforms (e.g., 
    Trello, Asana
    , or 
    ClickUp
    )
  • A problem-solving mindset with a detail-oriented approach to tasks

Preferred Qualifications:

  • Background in business administration, operations management, or similar
  • Experience in working with fast-paced teams or start-up environments
  • Ability to document and refine 
    SOPs
     over time

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