Operations Executive

1 day ago


Kanpur, Uttar Pradesh, India Traveller's Choice Travel & Tourism L.L.C Full time ₹ 4,00,000 - ₹ 12,00,000 per year

·       Attending day-to-day activities with high professional and sufficient way.

·       Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.

·       Receive the confirmed bookings with all required information from the agents and open files on internal system.

·       Facilitating for smooth and easy execution of services from arrival till departure.

·       Send confirmation of the services to the agents on time with full information, presentable and professional way.

·       Adhere to all agents' requirements to give them maximum satisfaction.

·       Follow-up cash / advances supplier's payment in coordination with the account to eliminate any issues, which can affect the service.

·       Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client's itinerary with accuracy and quality.

·       Handle unforeseen problems and complaints and determine eligibility for money returns.

·       Get agents feedback about provided services to their clients, positive and negative points to improve our services.


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