Specialist II

Role Description
The Atlassian Migration Specialist
is responsible for planning, executing, and validating migrations across the Atlassian ecosystem (primarily Jira and Confluence). This includes migrations from Server/Data Center to Cloud, Cloud-to-Cloud consolidations, app/data migrations, and platform standardization. The specialist ensures data integrity, minimal downtime, strong stakeholder communication, and alignment with Atlassian best practices.

Key Responsibilities
1. Migration Planning & Assessment

• Conduct detailed assessments of existing Atlassian environments (Jira, Confluence, Bitbucket, etc.).
• Analyze plugins/apps, workflows, custom fields, integrations, and data volumes to determine migration scope and complexity.
• Create comprehensive migration plans, timelines, and risk assessments.
• Map requirements to Atlassian Cloud/Data Center capabilities and limitations. 2. Migration Execution
• Perform end-to-end migrations: o Jira Server/Data Center → Cloud o Confluence Server/Data Center → Cloud o Cloud-to-Cloud tenant consolidations o App and marketplace data migrations
• Utilize tools such as Cloud Migration Assistant, Configuration Manager, Project Configurator, JCMA/CCMA, APIs, and custom scripts.
• Execute test migrations, validate data, and troubleshoot discrepancies.
• Carry out production cutovers with minimal disruption and rollback plans. 3. Configuration & Administration
• Configure Jira projects, workflows, screens, custom fields, automation rules, and permissions.
• Configure Confluence spaces, templates, macros, and access controls.
• Optimize configurations to align with Atlassian Cloud governance and performance guidelines.
• Implement standardization and cleanup of legacy configurations. 4. Integration & App Management
• Migrate or replace Marketplace apps while ensuring feature parity.
• Manage integrations with identity providers (Azure AD, Okta, SAML), CI/CD tools, ITSM platforms, and reporting tools.
• Validate API-based integrations and automation scripts post-migration. 5. Data Validation, Testing & Documentation
• Develop test plans for pre- and post-migration validation.
• Ensure data accuracy (issues, pages, attachments, comments, workflows).
• Document all technical steps, architecture decisions, and migration reports.
• Provide user guides and admin documentation as needed. 6. Stakeholder Communication & Training
• Collaborate with product owners, engineering teams, PMO, security, and compliance stakeholders.
• Communicate timelines, risks, dependencies, and migration impacts.
• Conduct training sessions for end users and administrators on new Cloud features and changes. 7. Post-Migration Support
• Monitor system performance and handle post-migration issues.
• Optimize configurations for cost efficiency and performance in Atlassian Cloud.
• Work with Atlassian Support on escalations.

Required Skills & Qualifications

• 9 years hands-on experience with Atlassian Jira and Confluence administration.
• 5+ years' experience in Atlassian Cloud or Data Center migrations (multiple end-to-end projects)
• Strong understanding of Jira project configurations, schemes, workflows, and permission models.
• Experience with Confluence space administration, content restructuring, and macros.
• Familiarity with Atlassian Marketplace apps and migration complexities.
• Expertise using migration tools (JCMA, CCMA, Configuration Manager, Project Configurator, ScriptRunner tools).
• Knowledge of REST APIs, scripting (Python/PowerShell/Bash), and SQL (optional).
• Understanding of identity integrations (SAML/SSO) and user management.
• Strong troubleshooting and problem-solving skills.
• Excellent communication, documentation, and cross-team collaboration skills. Preferred / Nice-to-Have
• Atlassian certifications such as: o ACP-100 Jira Administrator o ACP-120 Jira Cloud Administrator o ACP-200 Confluence Administrator
• Experience with Jira Service Management (JSM), Insight/Assets, OpsGenie, or Bitbucket.
• Experience with Agile/DevOps tooling integrations.
• Cloud governance and compliance experience (SOC2, ISO, data residency).

Key Deliverables

• Migration readiness assessment reports
• Detailed migration plan & runbook
• Test migration results & validation checklist
• Production migration execution
• Post-migration performance and cleanup report
• Updated admin and user documentation

Skills
Atlassian,Jira,CONFLUENCE ,DATA CENTRE MIGRATION