Telecaller Executive

2 weeks ago

Chennai, Tamil Nadu, India Kushi Civil Structural consultancy Pvt Ltd Full time

Job Title:
Tele caller

Department:
Sales & Marketing

Location:
Chennai Office

& Work-from-Home options available

Job Description

We are seeking an enthusiastic and results-oriented Tele caller to help expand our customer base by engaging with new and existing users. The role involves reaching out to potential customers, explaining our website and services, guiding them through the registration process on the portal, and ensuring consistent user growth.

Key Responsibilities

  • Make outbound calls to prospective customers to introduce the company's website and services.
  • Encourage users to register on the portal and help increase the number of active users.
  • Maintain accurate records of all customer interactions, leads, and follow-ups.
  • Conduct follow-up calls to ensure successful registration and customer satisfaction.
  • Achieve daily and monthly performance targets such as call volume, user acquisition, and customer feedback ratings.
  • Collaborate with the marketing and sales teams to align outreach efforts and maintain clear communication.

Requirements

  • Minimum qualification: 10th/12th pass (Bachelor's degree preferred).
  • Fluency in Tamil with a working knowledge of English.
  • Basic computer literacy and familiarity with CRM or calling tools.
  • Strong convincing and negotiation skills.

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