Body Shop Manager

7 days ago

Kamothe Navi Mumbai Maharashtra, India Tata Heritage Full time ₹ 30,000 per year

Job Title: Bodyshop Manager

Location: Tata Car Service Center, Tata Heritage, Kamothe

Department: Bodyshop / Service

Reporting To: Service Manager / General Manager

Employment Type: Full-time

Job Summary:

We are seeking a highly motivated and experienced Bodyshop Manager to oversee and manage the bodyshop operations at our Tata Heritage Kamothe service center. The ideal candidate will be responsible for ensuring high-quality repair work, managing a team of technicians, meeting customer satisfaction goals, and achieving business targets in line with Tata Motors' standards.

Key Responsibilities:

  • Oversee daily operations of the bodyshop department including accident repairs, denting, painting, and insurance claim processing.
  • Ensure timely and high-quality repair services in line with Tata Motors guidelines and customer expectations.
  • Coordinate with insurance surveyors, assessors, and customers for accident and claim-related jobs.
  • Monitor job progress, TAT (Turnaround Time), and ensure adherence to delivery timelines.
  • Supervise bodyshop technicians and painters, ensuring productivity, discipline, and skill development.
  • Manage inventory of paints, consumables, and body parts.
  • Conduct quality checks on repairs before vehicle delivery.
  • Maintain proper documentation and reports as per company and OEM standards.
  • Drive CSI (Customer Satisfaction Index) and ensure customer delight.
  • Ensure health, safety, and cleanliness protocols are followed in the workshop area.
  • Manage cost control, wastage reduction, and profit margins of bodyshop operations.

Qualifications & Skills:

  • Graduate/Diploma in Automobile/Mechanical Engineering preferred.
  • Minimum 5–7 years of relevant experience in bodyshop operations, preferably with an authorized service center.
  • Strong leadership and team management skills.
  • Good understanding of accident repair estimation and insurance procedures.
  • Proficiency in DMS (Dealer Management System), Estimation Tools (e.g., Audatex), and MS Office.
  • Excellent communication and customer handling skills.

Preferred Experience:

  • Prior experience with Tata Motors service centers is an added advantage.
  • Familiarity with TMS (Tata Motors Systems) and Tata Bodyshop Process Guidelines.

Salary:

Commensurate with experience and industry standards. Incentives linked to performance and customer satisfaction.

How to Apply:

Interested candidates can contact HR for more details.

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Work Location: In person

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