Manager, User Experience

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation. 

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

• SaaS Company of the Year – Global Business Tech Awards.
• Environmental Impact Award – E+E Leaders Awards.
• IPPAI (Independent Power Producers Association of India) Power Awards Winners
• Finalist: Platts Global Energy Awards – Grid Edge category
• Finalist: Reuters Global Energy Transition Awards – Technologies of Change
• Top 50 Marketing Team – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that's at home, in the office, or on the move.

We're a global team that values ownership, integrity, and innovation. You'll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren't just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Role:

We are seeking a passionate, strategic, and creative UX Design Manager with deep product design expertise and strong hands-on skills in both design and research. In this role, you will lead and contribute directly to the creation of highly usable, intuitive, and emotionally engaging experiences for our energy analytics and simulation software.

Working from a foundation of user-centered design, you'll mentor a talented team of designers while also rolling up your sleeves to design key features, conduct research, and validate solutions. You'll collaborate closely with product management and agile development teams to ensure your design vision is implemented and delivers measurable impact.

Key Responsibilities:

• Translate complex business problems and user needs into elegant, scalable design solutions.
• Take a hands-on role in design execution—including creating wireframes, mockups, and interactive prototypes for new features and workflows.
• Independently conduct user research activities such as interviews, surveys, field studies, and usability tests to uncover insights that inform design.
• Lead and mentor a global team of UX designers, encouraging craft excellence and continuous learning.
• Define and execute UX strategies across the product lifecycle—from discovery to delivery and iteration.
• Partner with product managers, developers, and domain experts to align business goals with user needs.
• Drive the creation and maintenance of design systems, pattern libraries, and documentation to ensure consistency and efficiency.
• Facilitate cross-functional workshops and design critiques that drive alignment and clarity.
• Present design concepts, research findings, and usability test results to stakeholders, executives, and customers.
• Champion accessible, inclusive design and advocate for user experience best practices across the organization.
• Mentor junior designers and interns, nurturing skill growth and professional development.

Qualifications

• A compelling portfolio showcasing hands-on UX design work and problem-solving across complex applications.
• Strong user research capabilities, with experience planning and conducting qualitative and quantitative research.
• Deep understanding of interaction design principles, human-centered design methodologies, and information architecture.
• Advanced proficiency in tools such as Figma, Sketch, Adobe CC, Axure, or equivalent.
• Experience prototyping and validating complex interactions and user workflows.
• Attention to detail, strong aesthetic sensibility, and the ability to synthesize technical requirements into intuitive designs.
• 8+ to 12 years of UX design experience, including 2–3 years in a leadership or mentoring capacity.
• Experience working on enterprise software, ideally in technical, data-heavy, or regulated domains.
• Bachelor's degree in Human-Computer Interaction (HCI), Visual Design, Industrial Design, or related discipline—or equivalent experience.
• Exceptional verbal and written communication skills.
• Curiosity, empathy, and a passion for improving human-computer interaction.
• A collaborative mindset and a sincere interest in the energy market and sustainability.

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

Energy Exemplar respects your privacy and is committed to protecting the personal data you share during the recruitment process. This Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with us.