Director Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director Software EngineeringThe Digital wallets team are seeking a visionary and results-driven Director of Engineering to lead a service group in our critical digital wallet payments platform. This role is pivotal in driving engineering excellence, scaling delivery capabilities, and fostering a culture of innovation, accountability, and continuous improvement. You will be responsible for aligning engineering strategy with business goals, mentoring high-performing teams, and ensuring the successful delivery of complex software solutions.

Key Responsibilities:
Strategic Leadership & Execution

• Define and drive the engineering strategy in alignment with company objectives.

• Hands-on experience building API and applications with full-stack expertise in diverse technologies, including cloud and AI would be a plus.

• Proven ability to lead and manage large and diverse global teams (including vendor partners), and of building highly motivated, engaged and innovative teams to deliver high-quality, scalable software products on time and within budget.

• Champion engineering best practices, including DevOps, CI/CD, and agile methodologies.

• Identify and mitigate technical and delivery risks across programs and initiatives.
People Leadership & Coaching

• Build, mentor, and retain high-performing engineering teams through career development, coaching, and performance management.

• Foster a culture of ownership, innovation, and continuous learning.

• Set clear goals and expectations, and provide regular feedback and development plans.
Operational Excellence

• Own the end-to-end software delivery lifecycle, from requirements through release and support.

• Continuously improve engineering processes, tools, and metrics to optimize team performance and product quality.

• Ensure operational readiness, including incident response, monitoring, and service reliability.

Proficiencies

• Profound experience developing scalable, high performing application real-time and batch processing.

• Design and Architecture patterns – APIs, event-driven-services, batch-services, messaging systems

• Programming – Java, REST API, Micro-services, Spring boot and Kafka

• Cloud and DevOps Architecture – Kubernetes, Docker, Chef, Azure, AWS

• Databases – Oracle and any open source

• Tools – Eclipse or IntelliJ, Sonar, GIT, Maven, SQL Developer, Jenkins, CI/CD

Collaboration & Communication:

• Partner with Product, Operations, and Business stakeholders to define scope, priorities, and roadmaps.

• Communicate technical vision and progress to executive leadership and non-technical stakeholders.

• Represent engineering in strategic planning and budgeting discussions.

Qualifications
Education & Experience

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

• 12+ years of experience in software engineering, with at least 4 years in a senior leadership role.

• Proven track record of delivering complex software systems at scale in a fast-paced environment.

Technical and Business Acumen:

• Experience in Payments in Acceptance, Switch, Issuance eco systems and associated messaging protocols and standards such as ISO 8583, ISO 20022 is a plus

• Deep understanding of modern software architecture, cloud infrastructure, and service-oriented systems.

• Strong grasp of software operations, including monitoring, incident management, and performance tuning.

• Experience managing budgets, forecasting, and resource planning.

Leadership & Communication

• Exceptional leadership skills with the ability to inspire and influence across all levels of the organization.

• Skilled at translating complex technical concepts into clear, actionable plans.

• Experience presenting to executive audiences and driving alignment across diverse stakeholders.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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