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Business Operations Analyst III

3 weeks ago

Borivli, Maharashtra, India NCR Atleos Full time ₹ 5,00,000 - ₹ 10,00,000 per year

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Responsibilities:


• Integrates in-depth specialty area knowledge with solid understanding of industry standards and practices

• Applies professional judgment in interpreting data and results – breaks down information in a systematic and communicable manner

• Considers impact of service and individual results on business performance and operational efficiency

• Applies project management skills
Project/Program Management

• Works on multiple projects or a project with global scope. Owns the overall management of the project, coordinating resources across organizations and managing to timeline.

Process & Infrastructure Support

• Accountable for successful design, development, and deployment of global service processes and related infrastructure. Participates in requirements gathering process and user testing. Manages all phases of a project. Contributes to recommendations on process redefinition to adapt processes to solutions.

• Serves as a technical expert in a specialty area

• Analyzes data and tests usability and correctness of job aids, process, technical solutions and metrics

• Conducts quality peer reviews of authored material
Service Account management

• Applies thorough understanding of Business operations,Sales Operations activities and resolve customer problems.

• Interprets routine information and develop appropriate course action.

• Applies awareness of business objectives and general day to day operations of areas supported

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Ensure that all projects are delivered on-time, within scope and within budget

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.