UX Designer 2

We are united in our mission to make a positive impact on healthcare. Join Us 

• South Florida Business Journal, Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2024
• 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
• 2024 Spring Digital Health Awards, "Web-based Digital Health" category for EMA Health Records (Gold)
• 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM) We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.

This role needs to be a Self starter, proactive, and effective communicator. They will not only be engaging with internal stakeholders, but will be expected to conduct interviews and workshops with our clients so they need to have a command of the English language. Also because our design and research teams interact frequently with clients, the candidate should be able to work US (EST) hours - at least a week every month to engage with US clients.

General

• Advocates for the customer through user-centered design methodologies to strategically define ideal customer experiences.
• Leads cross-functional / cross-company initiatives.
• Acts as a thought leader by identifying ways to continually enhance the end-user experience.

Job Responsibilities

• Uses design tools to build a comprehensive view of the current state of end-user experience in different journeys as well as the aspirational state.
• Collaborates on the definition of UX design standards and on the design of longer-term projects.
• Identifies downstream implications of changes and how design decisions might impact other product areas.

Advance level in the following competencies

• Consulting
• Data gathering and reporting
• Effective presentation skills
• Customer focused
• Accuracy and attention to detail

Other supplemental skills

• Builds positive relationships
• Collaborates with intent
• Communicates with impact
• Focuses on execution
• Strives for excellence

Software Knowledge

• Figma - required
• Jira - preferred
• Research Repository - preferred

Education

B.S. and/or M.S. degree in Interaction Design, User Experience, Human Computer Interaction (HCI), Human-Centered Computing (HCC), Cognitive/Experimental Psychology, or other relevant programs strongly preferred/

Experience

• 5-8 years of professional interface design experience spanning web, mobile and/or enterprise application design.
• A relevant portfolio of work, illustrating user-centered design solutions (e.g. personas, customer journey maps, wireframes, mockups, workflows, design specs, etc.).

Preferred Experience

• Enterprise Software - web and mobile applications
• Healthcare experience

ModMed Benefits Highlight:  At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ). Please check senders' email addresses carefully.  Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.