
Hiring For Customer Support/ 1- 3 YEARS EXP
14 hours ago
Hiring: Customer Support Healthcare Process
Location: Hebbal
Salary: 6.5 – 6.7 LPA
Experience: Minimum 1 year in International BPO (Mandatory)
Requirement: Excellent communication skills
Job Description:
We are hiring for a Customer Support Associate role in the Healthcare Process. This role requires handling customer queries and providing effective solutions with accuracy and empathy.
Key Responsibilities:
- Handle inbound/outbound calls, emails, and chats related to healthcare services.
- Resolve customer queries regarding insurance, claims, billing, and policy information.
- Ensure compliance with company standards and data protection policies.
- Maintain accurate records of customer interactions in the system.
- Meet performance targets such as call quality, resolution rate, and customer satisfaction.
- Collaborate with internal teams to escalate and resolve complex issues.
Eligibility Criteria:
Minimum 1 year of experience in International BPO – Healthcare/Insurance process preferred.
Excellent verbal and written communication skills.
Ability to work in a fast-paced, customer-focused environment.
Good problem-solving and analytical skills.
Flexible to work in shifts (US/Rotational).
Only Immediate Joiners will be considered.
Contact for More Details:
Saran –
Ananya –
Shiva –
Rithik –
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