Hostess

Job Description: We are seeking a friendly and organized Restaurant Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they enter our restaurant.

Roles and Responsibilities: Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour.

Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management.

Seating Guests: Escort guests to their tables, providing menus and informing them of their server's name.

Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list.

Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience.

Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable.

Assist with Opening/Closing: Help with the opening and closing procedures of the restaurant.

Menu Knowledge: Be familiar with the menu to answer any questions guests may have and to assist with recommendations.

Coordinate with Staff: Work closely with servers and kitchen staff to ensure smooth operations and guest satisfaction.

Special Requests: Handle special requests and accommodate large parties or VIP guests with personalized service.

Qualifications: Excellent communication and interpersonal skills. o Strong organizational abilities and attention to detail.

Ability to work in a fast-paced environment.

Previous experience in a similar role or in the hospitality industry is a plus.

Positive attitude and a passion for providing exceptional customer service.

Job Type: Full-time

Pay: ₹20, ₹30,000.49 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person