Team leader
2 weeks ago
Role & responsibilities
Leadership and team management
- Lead and manage the sales team to achieve sales targets and company objectives.
- Motivate, coach, and mentor team members to improve performance and hit individual targets.
- Conduct regular team meetings, training sessions, and one-on-one performance reviews.
- Hire and train new sales staff.
- Manage team absence and performance.
Sales strategy and performance
- Develop and implement sales strategies, initiatives, and plans to drive growth.
- Set sales goals and targets for the team and individual members.
- Monitor and analyze sales data, trends, and performance metrics to identify opportunities and report to management.
- Ensure the sales team is up-to-date on new products, promotions, and industry trends.
Customer and stakeholder relations
- Build and maintain strong relationships with key clients and customers.
- Ensure high levels of customer satisfaction and resolve any customer complaints or disputes promptly.
- Collaborate with other departments (e.g., marketing) to align efforts and improve the customer experience.
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