SAP VISTEX Change Manager

What you will do

In this vital role you will as a Change Manager - Business Analyst focus on handling and delivering SAP Vistex changes including the responsibility for planning, scheduling, and deploying changes and releases into our global SAP Vistex environment. The Change Manager is the go-to person for business key users and Global ERP (including Vistex) collaborators, providing valuable support and expertise.

In addition, as Business Analyst you will focus on testing and validating integration aspects with the global SAP Vistex environment in particular Order To Cash business processes.

As member of the Amgen Vistex product team, this role involves collaboration with various Amgen teams to enhance and secure a stable and efficient global SAP Vistex environment.

*Role Description - Accountabilities:*

• Manage, own and successfully deliver SAP Vistex changes in our environment
• Support and deliver required business solutions in SAP Vistex according to teams priorities
• Support the global SAP Vistex template & architecture and ensure its continued governance and evolution
• Support the maintenance of the global SAP Vistex solution documentation
• Support and deliver reliable technical solutions and be a trusted advisor to collaborators
• Support and drive design, analysis and estimation of business-driven projects
• Be an advisor for the global SAP Vistex architect lead Support and deliver required organisational change activities for SAP Vistex

*Role Description - Responsibilities:*

• Support the Amgen Vistex product team design solutions that best fit business needs.
• Provide consultation to application owners and business partners regarding short and long-range architecture solutions to meet business imperatives
• Recommend solutions and develop case alternatives which anticipate the future direction of the business, its drivers and technology strategy. Enthusiastically facilitate complex design and technical discussions, balancing different opinions and drive towards decisions
• Support and deliver the translation of business process, master data and standard methodology requirements into executable design and work
• Support and deliver root cause analysis and drive resolution of incidents raised by the business
• Support and deliver project and improvement assessments of feasibility, impact and effort required to implement changes to or extensions of the global SAP Vistex template in response to business requirements
• Ensure solutions developed across functions are aligned to enterprise architecture standards and principles
• Support and deliver creation of business architecture models demonstrating how products, operations and systems interoperate within the organization

Basic Qualifications

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years Information Systems experience

Must-Have Skills:

• 5 years experience as Change Manager for Vistex environments
• 5 years experience as Business System Analyst Order to Cash business process integration with Vistex environments
• Strong knowledge in the following areas: SAP SD Pricing, SAP OTC flow, Vistex Contract Management solution, Master Data Concepts, SAP ABAP Development (preferably on Vistex Module)
• Demonstrated experience in the following Vistex topics: Price proposal, Contract Management, Approval Status Flow, Proforma & Price Simulation & Order execution, Deals, Composite Rebates, Claims, Claw back, Health Insurance, Settlements
• Be able to multitask, balance improvements, help with issue resolutions, support the global architect lead on designs for larger projects and support/lead pilots for new tools
• Strong analytical and problem-solving skills
• Solid understanding of business complexity and project inter-dependencies
• Be a great teammate who is able to work optimally at all levels of an organization with the ability to influence others to move toward consensus
• Fluent in English, both in oral and written communication
• Experience in supporting and leading projects / improvement initiatives

*Good-to-Have Skills:*

• Experience working with various IT development techniques such as Agile and DevOps
• Experience working with various IT solutions such as Jira
• Be open to work in a dynamic environment embracing change as a constant and adopting new technologies
• Work in global teams and matrix organizations
• Able to follow through on tasks and motivate others to meet deadlines.

Soft Skills:

• Can do mentality / ownership to make it happen
• Pro-active / committed
• Positive mind-set and influence on the team
• Strong problem-solving skills
• Result driven
• Strong quality attitude
• Accurate and very detailed attitude
• Good communication which includes written and verbal communications as well as visualizations