FOA Professional

We are looking for a highly skilled and experienced Front Office Assistant to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility

• Manage front office operations, including handling phone calls, emails, and walk-in customers.
• Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally.
• Maintain accurate records of customer interactions, transactions, and inventory.
• Coordinate with other departments to ensure seamless service delivery.
• Handle cash, credit, or check transactions accurately and efficiently.
• Ensure compliance with company policies and procedures.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Proficient in using computer software applications, including Microsoft Office.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and organizational skills.