Hiring For Civil/Landscape Specialist

Civil/Landscape Specialist

Location: Remote ( Work From Home)

Employment Type: Full-time

Experience: 5+ years reviewing civil and/or landscape drawings for North American projects.

About US:

IntouchCX is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000, the company has grown from a small telephone answering service in the Canadian Prairies to one of the leading contact center outsourcers in the world. With over 25 years of experience, IntouchCX employs more than 35,000 people across 14 countries, including the United States, Canada, Guatemala, Honduras, Colombia, Mexico, Jamaica, India, Greece, Egypt, Malaysia, and the Philippines.

IntouchCX is dedicated to transforming the BPO industry and redefining the role of a contact center agent. The company focuses on innovation, disruption, and continual improvement, acting as an extension of their brand partners. IntouchCX creates dynamic environments for their team members, investing in their career paths and well-being to drive better performance and team happiness.

The company is known for its strategic pillars: Trusted Partnerships, Leaders in AI Adoption, Integrated Expertise & Solutions, and Scale with Soul. IntouchCX provides omnichannel support and designs custom-fit CX solutions specific to industries, using leading technology, analytics, and expertise. For more information, you can visit our story page here.

Job Description:

We are seeking a detail-oriented Civil/Landscape Specialist to review site, civil, and landscape drawings for errors, omissions, and inconsistencies. This role ensures accuracy, constructability, and coordination of site grading, utilities, paving, planting, and related systems with Architectural, Structural, Mechanical, Electrical, and Plumbing disciplines before permitting, bidding, or construction.

Key Responsibilities:

• Review civil and landscape drawings (grading, drainage, utilities, paving, planting, irrigation, site details) for completeness and accuracy.
• Identify and document errors, conflicts, and constructability issues.
• Cross-check drawings against architectural, structural, and MEP plans for coordination issues.
• Provide clear comments and markups.
• Support quality-control checklist development and internal review standards.
• Collaborate with product teams to reflect civil/landscape insights in AI tools.
• Offer feedback for AI model improvements based on QA findings.

Requirements:

• Bachelors degree in Civil Engineering, Landscape Architecture, or related field (Masters preferred).
• 5+ years of experience in civil/landscape design review, construction administration, or QA.
• Strong ability to interpret civil engineering, grading, drainage, planting, and irrigation plans.
• Experience with large-scale projects (high-rises, hospitals, stadiums).
• Understanding of construction management and constructability issues.
• Detail-oriented with analytical skills to improve AI training data.
• Proficient with Bluebeam; familiarity with Civil 3D, AutoCAD, Land F/X, GIS is a plus.
• Excellent written and verbal communication skills.

Preferred:

• Experience in peer review/design for civil or landscape systems.
• Knowledge of common RFIs and change orders related to site and landscape design.
• Familiarity with North American building standards.
• Ability to work independently and manage multiple tasks.

Salary: 30% Hike on your last CTC (Can be negotiable)

Shift:

• Rotational Shifts / Night Shift
• Rotational Week Offs / 5-day Work Week

Why Join Us?

Work remotely with a pioneering team developing AI solutions to enhance construction and design accuracy, improving project outcomes and client satisfaction.

Interested Candidates please contact the Below HR to schedule the Interview

HR Divya