Financial Analyst
3 days ago
About the Job
We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves contributing to various projects, conducting ad-hoc analyses, and providing timely information and support for strategic decision-making.
As a Financial Analyst, You Will
- Gather and organize extensive datasets from diverse sources
- Uncover patterns and trends in data to guide business decisions
- Develop and maintain databases and data systems for accuracy and efficiency
- Generate reports and visualizations to convey findings and insights to stakeholders
- Collaborate with cross-functional teams to drive data-driven decision-making
- Continuously monitor and evaluate data for areas of improvement or optimization
- Stay updated on industry trends and advancements in financial analysis techniques
As a Financial Analyst, You Have
- A bachelors degree in Commerce or Finance is preferred
- The ideal candidate will have 2-3 years of experience in a Financial Analyst role, preferably within a contact center environment
- Experience in financial analysis and data management is required
- Proficiency in maintaining and developing reporting tools is highly desirable
- Strong proficiency in Excel and G-Suite applications, including Google Sheets, Docs, Slides, and Google Studio is necessary
- Proficiency in fine-tuning data queries, particularly strong Power Query skills, is required
- Possess strong analytical skills to derive meaningful insights from complex data sets
- Demonstrate excellent communication skills to present findings clearly and concisely to stakeholders
- Pay attention to detail to ensure accuracy in data analysis and reporting
- Work with large data sets and databases effectively
- Utilize data visualization tools such as Excel and Google Studio for creating visual representations of data
- Understand business operations and objectives to align financial analysis with business goals
- Adaptability to work in a fast-paced, constantly changing environment
- Commitment to continuous learning and upskilling to stay current with the latest tools and technologies in financial analysis
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