Centre Manager(Bangalore)

6 days ago

Bengaluru, Karnataka, India Scooled Full time ₹ 2,30,000 - ₹ 2,50,000 per year

Timing - 6 AM to 1 PM

Work Week : Tuesday to Sunday (6 days a week) - Monday holiday

Location: Chellikere (Kalyan Nagar), Bangalore

Reports To: Cluster Head

Employment Type: Full-time

Job Overview:

As a Centre Manager at Scooled, you will be responsible for the smooth day-to-day operations of the facility, driving business development, ensuring excellent customer service, maintaining facility standards & KPI's, and leading the on-ground team. You will be accountable for everything that happens during your shift.

Key Responsibilities

1. Operations & People Management

  • Oversee daily functioning of all sports areas (Pickleball, Table Tennis, Gym).
  • Implement and monitor SOPs, checklists, and safety standards.
  • Create staff rosters, manage attendance, and ensure shift discipline.
  • Lead, train, and review staff performance; conduct huddles and reviews.

2. Customer Experience & Community Engagement

  • Act as the face of the centre — greet, resolve issues, and gather feedback.
  • Monitor and improve member satisfaction and retention.
  • Build relationships with parents, members, and local associations.
  • Promote Scooled events, tournaments, and programs in the community.

3. Facility & Compliance

  • Inspect facilities and coordinate with vendors for maintenance/cleanliness.
  • Ensure compliance with safety, first-aid, hygiene, and statutory regulations.
  • Oversee CCTV, fire safety, and emergency readiness.

4. Finance & Business Development

  • Manage daily cash/digital collections, invoicing, and reconciliation.
  • Prevent revenue leakage; ensure bookings and memberships are tracked.
  • Drive revenue by promoting memberships, rentals, events, and partnerships.
  • Assist in local marketing initiatives and corporate tie-ups.

5. Reporting & Systems

  • Maintain dashboards/MIS on revenue, staff, and enrolments.
  • Train staff on CRM/ERP tools for bookings and payments.
  • Present weekly updates with data-driven recommendations.

Key Skills & Attributes

  • Strong leadership and accountability mindset.
  • Excellent communication and customer service skills.
  • Business acumen with an entrepreneurial approach.
  • Tech-savvy, adaptable, and thrives in a startup culture.
  • Growth path: eligible for Cluster/City Manager roles based on performance.

Job Types: Full-time, Permanent

Pay: ₹23, ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you live within 3 km of Chillikere?

Language:

  • Kannada (Required)
  • English (Required)

Location:

  • Bengaluru, Karnataka (Preferred)

Work Location: In person

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