Teamcenter Mfg. Technical Support
19 hours ago
Key Responsibilities:
- Provide L1/L2 technical support for Teamcenter Manufacturing modules and resolve user issues.
- Troubleshoot errors related to Process Planning, MBOM, BOP, Work Instructions, and related manufacturing data.
- Assist manufacturing engineers and planners in managing and navigating the Teamcenter Manufacturing environment.
- Collaborate with the PLM Admin, IT, and Development teams to resolve complex issues.
- Participate in testing, validation, and deployment of Teamcenter Manufacturing updates or enhancements.
- Monitor system performance and proactively address issues to ensure smooth operations.
- Document recurring issues, root causes, and solutions; contribute to a knowledge base for user self-service.
- Support user training sessions and create user guides and support materials.
- Coordinate with Siemens support for escalated issues when required.
Required Skills and Experience:
- 35 years of experience in Teamcenter, specifically Teamcenter Manufacturing modules.
- Strong understanding of:
- MBOM (Manufacturing Bill of Materials)
- BOP (Bill of Process)
- Process Planning
- Work Instructions Authoring
- Plant Layout / Structure Management
- Hands-on experience in Teamcenter UA (Unified Architecture) interface.
- Good understanding of Teamcenter data model and workflow processes.
- Experience in troubleshooting and log analysis (client and server-side).
- Familiarity with basic BMIDE concepts and configuration is a plus.
- Experience with PLM use in discrete manufacturing environments (Automotive, Aerospace, etc.).
- Excellent analytical, documentation, and communication skills.
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