Teamcenter Mfg. Technical Support

19 hours ago

Bengaluru, Karnataka, India Prolim Full time US$ 90,000 - US$ 1,20,000 per year

Key Responsibilities:

  • Provide L1/L2 technical support for Teamcenter Manufacturing modules and resolve user issues.
  • Troubleshoot errors related to Process Planning, MBOM, BOP, Work Instructions, and related manufacturing data.
  • Assist manufacturing engineers and planners in managing and navigating the Teamcenter Manufacturing environment.
  • Collaborate with the PLM Admin, IT, and Development teams to resolve complex issues.
  • Participate in testing, validation, and deployment of Teamcenter Manufacturing updates or enhancements.
  • Monitor system performance and proactively address issues to ensure smooth operations.
  • Document recurring issues, root causes, and solutions; contribute to a knowledge base for user self-service.
  • Support user training sessions and create user guides and support materials.
  • Coordinate with Siemens support for escalated issues when required.

Required Skills and Experience:

  • 35 years of experience in Teamcenter, specifically Teamcenter Manufacturing modules.
  • Strong understanding of:
  • MBOM (Manufacturing Bill of Materials)
  • BOP (Bill of Process)
  • Process Planning
  • Work Instructions Authoring
  • Plant Layout / Structure Management
  • Hands-on experience in Teamcenter UA (Unified Architecture) interface.
  • Good understanding of Teamcenter data model and workflow processes.
  • Experience in troubleshooting and log analysis (client and server-side).
  • Familiarity with basic BMIDE concepts and configuration is a plus.
  • Experience with PLM use in discrete manufacturing environments (Automotive, Aerospace, etc.).
  • Excellent analytical, documentation, and communication skills.

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