Email/chat Hiring

2 days ago

Chandivali Mumbai Maharashtra, India Aparna Singh Label Full time ₹ 2,40,000 - ₹ 3,12,000 per year

ocation: Chandivali, Mumbai

Job Type: Full-Time

Shift: Day Shift (Rotational Offs – 2 days per week)

Job Description:

We are hiring dynamic and customer-focused professionals for our Email/Chat Process team. If you have experience in BPO and a good understanding of BFI (Banking, Financial Services & Insurance), this is a great opportunity to join a fast-paced, growing organization.

Responsibilities:

  • Handle customer queries via email and chat professionally and efficiently
  • Resolve issues and provide accurate information
  • Maintain high levels of customer satisfaction
  • Document interactions clearly and concisely

Requirements:

  • Minimum 1 year of BPO experience
  • Good communication skills (written and verbal)
  • Basic knowledge of BFI sector
  • Ability to work in rotational offs (5-day work week)
  • Comfortable with day shift schedule
  • Based in or able to commute to Chandivali

What We Offer:

  • Competitive salary
  • Growth opportunities within the organization
  • Supportive team and work culture
  • Paid training

Job Type: Full-time

Pay: ₹20, ₹26,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

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