Technical Lead

Job Category: Development

Job Type: Full Time

Job Location: Pune

No. of Positions: 2

Experience: 8-12 years

Skills: Java scripts jQuery MVC framework PHP Sugar CRM Suite CRM

Education: BE(CS/IT)/ME(CS/IT)/MCA

About the Role:

We are looking for a Technical Lead to drive end-to-end design, development, and implementation of enterprise-grade PHP and CRM-based solutions. The ideal candidate will combine strong hands-on technical skills with leadership and delivery management capabilities.

You will play a pivotal role in shaping system architecture, managing CRM customizations (SugarCRM / Suite CRM), integrating third-party applications, and leading a team of developers to deliver scalable, secure, and efficient software solutions.

Key Responsibilities:

Technical Leadership

• Lead a team of PHP and CRM developers, providing mentorship, technical guidance, and performance feedback.
• Ensure adherence to coding standards, design patterns, and best practices.
• Conduct regular code reviews and promote continuous learning through internal tech sessions.
• Collaborate with architects and business analysts to translate business needs into scalable technical designs.
• Foster a sense of ownership and accountability within the team for deliverables and quality.

Application Architecture & Development:

• Architect, design, and develop modular and reusable PHP applications using OOP and MVC frameworks like Laravel.
• Implement multi-layered architecture and ensure clean separation between presentation, business logic, and data layers.
• Define branching strategies, release management, and code versioning workflows in Git-based environments.
• Review and optimize existing solutions for performance, scalability, and maintainability.

API & Integration Oversight:

• Design and manage RESTful APIs for seamless data exchange across systems (e.g., CRM, SFTP, and client's custom applications).
• Establish standardized integration protocols, including request validation, authentication, and response consistency.
• Lead discussions with client technical teams to define data synchronization strategies and error handling mechanisms.
• Maintain and enhance API documentation and post-deployment monitoring dashboards.

Database & Performance Management:

• Oversee database schema design, normalization, and indexing strategies etc.
• Manage data migration, backup, and restoration procedures with minimal downtime.
• Optimize SQL queries, stored procedures, and database workflows for high-volume systems.
• Implement logging and status tracking mechanisms for data import/export operations (e.g., case syncs, job schedulers).

Agile Collaboration & Delivery:

• Work closely with Product, QA, and UI/UX teams to define technical tasks and sprint goals.
• Participate in Scrum ceremonies, including sprint planning, backlog grooming, and retrospectives.
• Coordinate with project managers to ensure timelines, dependencies, and resource allocation are well-tracked.
• Introduce automation in deployment and testing to ensure smooth CI/CD pipelines.
• Maintain transparent communication with stakeholders regarding risks, progress, and delivery commitments.

Who We're Looking For:

• 8-12 years of experience in PHP development with strong knowledge of OOP and MVC frameworks.
• Proven experience as a Technical Lead or Senior Developer, involved in end-to-end project lifecycles.
• Deep understanding of RESTful API design, data synchronization, and system interoperability.
• Solid database skills including optimization and performance tuning.
• Working knowledge of JavaScript, jQuery, and frontend–backend interaction.
• Strong understanding of error handling, logging, and job monitoring frameworks.
• Excellent analytical, problem-solving, and leadership skills.
• Experience working in Agile/Scrum environments.

Preferred / Nice to Have:

• Exposure to AWS / Azure , CI/CD pipelines, and container-based deployments (Docker).
• Experience with enterprise CRM architecture, version upgrades, and multi-instance management.
• Knowledge of application security, data protection, and GDPR-compliant architectures.
• Familiarity with task schedulers, cron jobs, and system-level automation tools.

Why Join Us:

• Opportunity to lead a technically strong and collaborative team.
• Direct involvement in strategic and integration projects impacting global clients.
• A culture that values technical ownership, transparency, and continuous improvement.
• Exposure to enterprise-grade systems, cloud automation, and scalable application design.