Captain / steward

Roles and Responsibilities

• Greet guests upon arrival, welcome them to the restaurant, and show them to their tables.
• Take orders accurately and efficiently, ensuring that all necessary information is recorded correctly.
• Manage table service by serving food and beverages promptly, handling guest requests, and maintaining a clean work area.
• Ensure excellent customer service by being attentive to guests' needs, responding to queries, and resolving any issues promptly.
• Maintain knowledge of menu items, ingredients, and preparation methods to provide informed recommendations to guests.

Desired Candidate Profile

• 1-6 years of experience as a Steward/Captain/Waiter/Hostess in a similar role (restaurant setting).
• Strong communication skills for effective interaction with customers.
• Ability to multitask while maintaining attention to detail.
• Basic computer literacy for taking orders using POS systems.