ACA Group

7 days ago

Pune, Maharashtra, India ACA Global Full time

The Opportunity :

As a Principal Consultant, you will play a critical role in leading and supervising the regulatory consulting team and managing the workflow between consulting staff and the analyst team. You will be responsible for ensuring quality deliverables, meeting utilization goals, and driving operational efficiency. Your leadership will foster the professional development of team members while supporting the continuous improvement of processes and training programs.

What Youll Do :

- Provide ongoing coaching and feedback to consulting and analyst teams to support their professional growth.

- Identify and mentor employees with leadership potential to prepare them for future roles.

- Coordinate with supervisors and delivery managers to assess training needs and develop relevant programs.

- Lead initiatives to improve training resources and effectiveness.

- Support hiring and staff development projects as needed.

- Manage and optimize workflow between consulting staff and the analyst team, ensuring full utilization of resources and balanced workloads.

- Monitor work progress and ensure timely delivery of projects meeting ACA and industry standards.

- Act as the key liaison to resolve operational issues between teams.

- Collaborate with Quality Assurance to uphold and improve quality benchmarks.

- Analyze user feedback through surveys and reporting to identify improvement opportunities.

Technical Skills & Tools :

- Familiarity with healthcare regulatory frameworks such as ACA (Affordable Care Act), HIPAA, and industry-specific compliance tools.

- Proficiency in data analysis tools such as Excel (advanced formulas, pivot tables), Tableau, Power BI, or SQL to analyze workflow metrics and performance reports.

- Experience with project management and collaboration platforms such as JIRA, Confluence, Microsoft Project, or Smartsheet for task tracking and process management.

- Comfortable using tools like SharePoint, Google Workspace, or Microsoft Office 365 for document management and team collaboration.

- Understanding of quality assurance processes and tools used to track compliance and deliverable quality, including audit and review software.

- Strong command over communication platforms such as Microsoft Teams, Slack, or Zoom for coordinating distributed teams.

- Familiarity with basic automation tools or scripting (e.g., Power Automate, RPA tools) to streamline routine tasks is a plus.

- Knowledge of data security best practices to ensure sensitive regulatory data is handled securely throughout workflows.

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