Sales Engineer

Are you a talent looking to build business skills, gain experience, and take on exciting challenges? Grow your career with Trelleborg and start shaping the industry from the inside.

Who are we?
Trelleborg Industrial Solutions (TIS) is a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of three Business Areas within the Trelleborg Group, with a total of about 6 200 employees around the world.

Trelleborg Marine & Infrastructure are committed to advancing operational performance in marine, port and built infrastructure, empowering our clients to succeed at the highest level.

About The Job
Support the regional manager on the regional sales and marketing of Trelleborg Marine Systems – Marine fenders to meet regional goals while aligning customer and Trelleborg values.

This position focuses on providing complete end-to-end solutions, starting from assessing customer needs, generating inquiries, applying engineering, selling solutions, and supporting project delivery and after-sales. Including Face-to-face sales to new or existing customers in the Indian market as well as other markets. Assessing customer needs and suggesting appropriate products, services, and/or solutions. A person-balanced approach working independently with general supervision and as a team player working in coordination with other departments such as engineering, projects, and finance

• Customer Relationship Development: Establishes and develops account relationships based on a defined strategy. Acts as a focal point for problem resolution and monitors customer claims. Plans, facilitates, and conducts customers. : Face-to-face sales to new or existing customers who have extensive travel experience.
• Application Engineering: Assessing customer needs and suggesting appropriate products in coordination with the engineering team.
• Sales Strategy & Support: Sales targets Defines and proposes sales targets and growth plans for the territory/geographies and ensures their achievement with a structured follow-up process.
• After-Sales Strategy & Support: Evaluating, measuring, and handling product offers such as spares, services, overhauling, retrofitting, bay extensions, etc.
• Team Player: In this specialization, incumbents may also provide customer service and support, such as information on product/price and resolution of issues related to billing, shipping, delivery, complaints on product performance, etc., in coordination with the projects and finance team.
• Individual Contributor: Works independently with general supervision to achieve desired results.
• Marketing: Marketing coordinates the use of internal or external resources (e.g., technical, advertising, and marketing) to provide value-added services to customers. It also arranges technical seminars and presentations for Industries and utilities for identified products and services.
• Competitors Analysis: Market activity Monitors competitors' activity with each account and ensures appropriate response strategies are formulated and implemented.
• Customer relations: Establishes and develops account relationships based on a defined strategy. Acts as a focal point for problem resolution and monitors customer claims. Plans facilitates and conducts customers.
• Monthly/Quarterly/Annual Reporting: Reporting of leads, opportunities in necessary tools like Dynamics365, and updating CRM continuously.
• Project Installation: On a requirement basis
• Material Planning/Cross Verification: In coordination with engineering and projects team
• New Vendor Development & Inspection: Rarely if required.
• Project status update (Follow and visit vendor where work is in progress): In coordination with the engineering and project teams.
• Support in Packaging & Transportation of materials: In coordination with the projects team.
• Checking the quality of work of ongoing or new projects: In coordination with the engineering and projects team

About The Ideal Candidate

• Technical Knowledge: Understanding of the product or service being sold, including its features, functionality, and technical specifications.
• Problem-solving skills: Ability to identify customer needs, analyze complex technical issues, and provide effective solutions.
• Sales Skills: Proficiency in sales techniques, negotiation, and closing deals to meet sales targets.
• Communication Skills: Clear and concise communication with customers, colleagues, and stakeholders, both verbally and in writing.
• Customer Focus: Putting the customer first, understanding their requirements, and providing personalized solutions to meet their needs.
• Relationship Building: Building strong relationships with customers, colleagues, and partners to drive long-term business success.
• Presentation Skills: Ability to deliver engaging and persuasive presentations to showcase products and services to potential customers.
• Team Collaboration: Working collaboratively with internal teams, such as sales, marketing, and product development, to achieve common goals.
• Adaptability: Flexibility to adapt to changing market conditions, customer needs, and new technologies in the sales process.
• Degree in BTech/BE with 3-5 years of experience in Technical/Project Sales. MBA is an additional advantage.

Trelleborg is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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