Backend Print Services SME

2 weeks ago

Pune, Maharashtra, India Talent21 Management Shared Services Pvt. ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Backend Print Services SME

Key Responsibilities:

Print Services Management:

  • Oversee the installation, configuration, and maintenance of Canon Uniflow systems, plotters, and various printers.
  • Ensure the print services infrastructure is reliable, secure, and optimized for performance.
  • Monitor print queues and troubleshoot issues to minimize downtime and ensure timely resolution.

Technical Support:

  • Provide expert-level support for Canon Uniflow, plotters, and printers to end-users and IT staff.
  • Diagnose and resolve complex technical issues related to print services.
  • Collaborate with vendors and service providers for advanced troubleshooting and repairs.

System Optimization:

  • Analyze print service performance and implement improvements to enhance efficiency and reduce costs.
  • Develop and maintain documentation for print services processes, configurations, and troubleshooting procedures.
  • Stay updated with the latest developments in print technology and recommend upgrades or changes as necessary.

Security and Compliance:

  • Ensure print services comply with organizational security policies and industry standards.
  • Implement and manage access controls and user permissions for print services.
  • Conduct regular audits and assessments to identify and mitigate security risks.

Project Management:

  • Lead and participate in print services-related projects, including upgrades, migrations, and new implementations.
  • Coordinate with cross-functional teams to ensure successful project delivery.
  • Provide training and guidance to IT staff and end-users on print services best practices.

Education:

  • Bachelors degree in information technology, Computer Science, or a related field. Relevant certifications are a plus.

Experience:

  • Minimum of 5 years of experience in managing and supporting backend print services, specifically with Canon Uniflow, plotters, and printers.
  • Proven track record of successfully implementing and optimizing print services infrastructure.

Skills:

  • In-depth knowledge of Canon Uniflow systems and their integration with various printers and plotters.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Project management skills with the ability to handle multiple tasks and priorities.

Preferred Qualifications:

  • Certifications in Canon Uniflow or related print services technologies.
  • Experience with other print management solutions and software.
  • Familiarity with network and security protocols related to print services.
  • Required Skills interpersonal, communication, problem solving, troubleshooting

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