Solution Consultant 2

2 weeks ago

Kolkata, West Bengal, India Hyland Full time

Overview:

Job Description

The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.

Currently, we are hiring for Solution Consultant 2 role.

Responsibilities:

  • Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders
  • Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members
  • Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members
  • Demonstrate the configured solution or prototypes of the solution
  • Design and build solution, including configuring application development tools
  • Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner
  • Compose training materials and conduct training sessions for customer
  • Develop plan for migration of configured solution into production environment and support customer throughout migration process
  • Transition key information to the technical support team to ensure continued successful support of customer
  • Define upgrade plans and execute upgrades of the software to newer versions
  • Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members
  • Estimate design and configuration effort based on approved requirements
  • Maintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members

Basic Qualifications:

  • Healthcare experience is required
  • Experience configuring and implementing a technical solution
  • Experience of working with a Vendor Neutral Archive
  • Understanding of PACS workflow and terminology
  • Understanding of DICOM, structure and terminology
  • Understanding of XDS
  • SQL experience
  • Able to thrive in a fast paced, deadline driven environment
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Strong at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
  • Organized and experienced at successfully multi-tasking
  • Strong collaboration skills, applied successfully within team as well as with other areas
  • Self-motivated with the ability to manage workload with minimal oversight
  • Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
  • Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

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