Store Manager

2 weeks ago

Noida, Uttar Pradesh, India InfoMarp Full time ₹ 15,00,000 - ₹ 28,00,000 per year

A perfume store manager is responsible for overseeing daily operations, driving sales, ensuring excellent customer service, leading the team, and maintaining store standards and profitability.

Key Responsibilities

  • Lead and inspire the store team to consistently achieve sales targets.
  • Deliver personalized customer service and build strong client relationships for repeat business.
  • Oversee inventory control, supplier coordination, and maintain optimal stock levels.
  • Implement visual merchandising standards, ensuring displays align with the brand image.
  • Train, mentor, and evaluate store staff, setting performance goals and facilitating development.
  • Develop and execute marketing and promotional strategies to boost traffic and sales.
  • Analyze sales data and create actionable plans to meet performance targets.
  • Handle customer inquiries, complaints, and ensure a positive shopping experience.
  • Monitor budgets and expenses; ensure compliance with health, safety, and company policies.
  • Report on buying trends, customer preferences, and profits to senior management.

Essential Skills and Qualifications

  • Strong leadership and communication skills; ability to motivate teams.
  • Analytical understanding of retail KPIs and performance metrics.
  • Background in retail management, preferably within luxury or high-end sectors.
  • Customer focus and ability to build lasting relationships.
  • Visual merchandising expertise and keen commercial acumen.
  • Degree in business, management, or relevant field is frequently required.
  • Passion for the fragrance and luxury retail industry.

Typical Alternate Job Titles

  • Fragrance Boutique Manager
  • Perfume Shop Operations Coordinator
  • Perfume Retail Manager
  • Scent Shop Supervisor

A perfume store manager plays a vital role in shaping customer experience and driving the commercial success of the store.

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