Dispatcher

3 days ago

Amritsar, Punjab, India Glen Group Of Companies Full time ₹ 3,00,000 - ₹ 4,50,000 per year
About Glen Group

Glen Group is a dynamic and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams.

Our Commitment to Diversity and Inclusion

At Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture.

The Dispatcher serves as the initial customer contact for telephone calls. The Dispatcher screens the call to understand the nature of the inquiry and satisfactorily resolve the request. This involves interacting with the appropriate applications and resources to source information required. Information provided must be accurate and in keeping with policy and procedures, while ensuring that Glen Groups' Core Values are demonstrated in all activities.

Accountabilities:

  • full time- 6 days a week work schedule or part time- 3-4 shifts available
  • Managing schedules & dispatch of the guards on a computer software
  • Calling the security guards on a regular basis to ensure their attendance and performance at job
  • Route relevant information to other departments and locations as appropriate via Action Request
  • Develop and maintain knowledge of Glen Group Operations
  • Handle job duties in their appropriate priority with accuracy and efficiency
  • Ensure information obtained or provided whether verbally or in writing is accurate and in keeping with policy and procedures
  • Keep up to date with information shared through different modes of communication (email memo's, policies, Standard Operating Procedures, and meetings)
  • Communicate effectively over the telephone with sensitivity and tact, respond to adverse situations (e.g., irate customers, high call volumes), and make sound judgment calls
  • Maintain confidentiality involving any information made available directly or indirectly about clients including candidates, employees, and the company
  • Work in a manner that protects one's own health & safety as well as the safety of co-workers and others, and that is consistent with the law and with safe work practices and procedures

Requirements:

  • Minimum 1 year of Canadian/US dispatch (tracking experience)
  • Knowledgeable in using Microsoft programs
  • Good verbal and written communication skills, courteous telephone manners
  • Must be comfortable with PC based technology, keyboarding and navigating through the applications required to source information
  • Excellent problem-solving skills
  • Team player as well as the ability to work independently
  • Desire to meet and exceed pre-defined performance goals

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Centered, adaptable and Teamwork and can live these values with us every day.

  • Dispatcher

    2 weeks ago

    Amritsar, Punjab, India iEZ Shipping Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Maintain daily communication with dispatch center, confirming routes and scheduling crewsKeep accurate records of work completed and work remaining to ensure accurate billing and job completionMaintain awareness of all traffic laws and ensure drivers adhere to all lawsConduct daily driver and vehicle inspections to ensure safetyMaintain outgoing and incoming...

  • Dispatcher

    3 days ago

    Amritsar, Punjab, India RS Traders Full time ₹ 52,000 - ₹ 1,04,000 per year

    Scheduling drivers to make freight deliveries or collect shipments and packages.Communicating with customers about freight details, delivery or pickup times, and special handling requests.Planning pre-determined routes and accommodating route changes as needed.Preparing dispatch documents, as well as generating freight bills and invoices.Maintaining records...

  • Senior Dispatcher

    2 days ago

    Amritsar, Punjab, India PARFACTWORKS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Senior Dispatcher at PARFACTWORKS, located in Amritsar. The Senior Dispatcher will be responsible for overseeing daily dispatch operations, managing and coordinating schedules, ensuring timely and effective communication with drivers, and maintaining...

  • US Dispatcher

    7 days ago

    Amritsar, Punjab, India eHire Tech Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    As a dispatcher, you play a crucial role in handling a variety of responsibilities. You will be responsible for answering incoming calls, both emergency and non-emergency, in a calm and efficient manner. Effective communication with callers is essential in this role. - Communicating with mobile units using radios or phones to relay important messages and...

  • Dispatcher-USA

    3 days ago

    Amritsar, Punjab, India Brar Trucking INC Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We're looking for a professional and proactive Dispatcher to join our team The ideal candidate should have solid experience in booking loads, planning routes, managing pickups and deliveries, and be confident in handling drivers and generating new business leads.Responsibilities:Book loads through various load boards and brokersPlan efficient driver routes...

  • Customer Co-ordinator

    1 week ago

    Amritsar, Punjab, India NAARI Full time ₹ 4,80,000 per year

    Job Title : Custom CoordinateorLocation: AmritsarIndustry:TextileNo. of Vacancies: 1CTC Offered: ₹2–4 LPAExperience Required: 2–4 years in Sales and CoordinationQualification: Textile Graduate or equivalentJob Objective:To handle export sales coordination, ensuring smooth order execution from manufacturing to dispatch while maintaining accurate...

  • Export Documentation

    2 weeks ago

    Amritsar, Punjab, India NAARI Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Export Documentation-TextileLocation: AmritsarIndustry:TextileNo. of Vacancies: 1CTC Offered: ₹2–4 LPAExperience Required: 2–4 years in Sales and CoordinationQualification: Textile Graduate or equivalentJob Objective:To handle export sales coordination, ensuring smooth order execution from manufacturing to dispatch while maintaining accurate...

  • Logistics Coordinator

    3 days ago

    Amritsar, Punjab, India RS Traders Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Required Skills Set:Coordinating shipping activities with customs agencies to ensure that all legal requirements are metMonitoring shipping conditions such as weather forecasts to ensure safe transportMaintaining an up-to-date inventory of all goods being shipped to ensure that freight can be booked efficientlyCoordinating with shipping companies to arrange...

  • Logistic Coordinator- OTR Specialist

    7 days ago

    Amritsar, Punjab, India AMB INFO SOLUTIONS LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role Overview: As an OTR Specialist, you will be responsible for managing and coordinating LTL and FTL operations throughout the US. Your primary focus will be on ensuring the timely, cost-effective, and compliant movement of freight while also building and maintaining strong relationships with carriers and key stakeholders. Key Responsibilities: - Manage...

  • Full stack developer

    2 weeks ago

    Amritsar, Punjab, India Glen Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Full-Stack Developer , AWS, Python)About UsAtGLEN, innovation is at the heart of everything we do. From Security Services and Real Estate to Recruitment, Childcare, Traffic Management, and Home Renovations - we're building digital platforms to power growth across industries. We're now looking for aFull-Stack Developerwho can work across modern...