Manager

*Job Purpose:*To manage and oversee day-to-day operations, ensuring efficient delivery of services, meeting client expectations, and driving business growth within EXL Services.*Key Responsibilities:**Client Delivery:*1. Manage client relationships, expectations, and satisfaction.2. Ensure service level agreements (SLAs) are met or exceeded.3. Develop and...

Produce monthly P & L including commentary on all material variancesPrepare and process month end journals/reclassificationsUpload and submission of the monthly Hyperion management accountsAbility to analyze accounts and understand activity within the monthPerform reconciliations from the general ledger to the management accountsAssist in the preparation of...

•Microsoft Sentinel SIEM Expertise: In-depth knowledge of Microsoft Sentinel SIEM platform features and capabilities Experience with Sentinel's data connectors, workbooks, and automation rules.•UEBA Proficiency: Understanding of UEBA concepts, including anomaly detection, behavioral baselines, and threat modeling and Ability to implement and fine-tune...

Customer Support: Address and resolve billing inquiries and issues via email or chat.Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.Issue Resolution: Investigate and resolve discrepancies in billing and payments.Documentation: Maintain accurate records of customer interactions and...

JOB DESCRIPTION  Position Title, Responsibility Level: Associate/Sr AssociateFunction: OperationsReports to  - Assistant Manager/Lead Assistant Manager – OperationsPermanent/ Temporary: PermanentSpan of Control – NilLocation: NoidaRoles and ResponsibilitiesResolved disputed account issues.Record and process received disputes.Determine the...

Job Description – Associate SP IntakePosition Title, Responsibility LevelLevel 1FunctionAssociateReports toAssistant ManagerPermanent/ TemporaryPermanentSpan of ControlNilLocationNoidaBasic FunctionSupplier will receive the work via the proprietary application and input the pharmacy benefits onto the proprietary system. The supplier may be doing the coding...

Independently conducts complaint investigations and associated tasks to ensure investigations are thorough Findings and results are appropriate Procedures are followed, complaint investigations are closed within required timeframesDocumentation are thorough and in detailReview disputes results, notations, documents, screens which help in...

Job DescriptionPosition Title, Responsibility LevelAssociateFunctionHealthcareReports to Assistant ManagerPermanent/ TemporaryPermanentSpan of ControlIndividual ContributorLocation Kochi, IndiaBasic Function Work Type - Back officeSearch for claims related documents in different systems, create a case, attach the documents to the cases createdDetermine if...

Job Description:A successful candidate would work as an EXL consultant with a leading Financial Services Organization on an unsecured lending portfolio. The job will require the consultant to work on:Support tactical & strategic risk analytics initiatives for Mexico based banks' Risk teamDesign A/B testing frameworks with Design of Experiments (DOE)...

Manager – Portfolio AnalyticsCross Sell and upsell Analytics (must have) model development like XG BoostPortfolio Spends Growth – Targeting basis segments/persona, merchants, campaign recommendation to drive cross border.Driving card Activation to increase spends & engagementCollaborate with multiple stakeholders and teams such as Product, Operations,...