Executive-Collection & Recovery

Key Responsibilities

• Follow-Up for Payment Collection
• Reach out to clients via calls, emails, and visits (if required) to ensure timely recovery of dues.
• Maintain a polite yet firm approach while handling payment discussions.
• Tracking & Monitoring Outstanding Payments
• Prepare and maintain updated MIS reports of pending payments.
• Track aging reports and flag long-pending cases to management.
• Coordination with Internal Teams
• Work closely with the Accounts, Sales, and Operations teams to verify billing details and resolve disputes.
• Support the team with documents or clarifications needed for recovery.
• Client Communication & Issue Resolution
• Understand client concerns related to billing or services and coordinate internally for quick closure.
• Maintain strong relationships with clients while ensuring payment timelines are met.
• Documentation & Record-Keeping
• Maintain proper records of call logs, collection status, and follow-up dates.
• Ensure all acknowledgments and payment proofs are accurately updated.
• Field Visits (If Applicable)
• Conduct client visits for escalated or critical recovery cases.

Experience : Must have 3 years experience in collection and recovery

Job Types: Full-time, Part-time, Permanent

Pay: ₹9, ₹30,066.33 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Work Location: In person